Route Sales Support Driver

Colonial Group; Rocky Hill (CT); On-site; USD 42,000 - 65,000; Full time

Job summary

Vestis is seeking a Route Sales Representative to deliver products to a diverse client base and to grow the route through new account development. You will balance excellent customer service with achievement of sales targets while operating a company vehicle safely.

Qualifications include a high school degree, a valid driver's license with a clean record, and strong math, computer, and communication skills. The role requires independent work and prompt issue resolution.

Qualifications

• High school diploma or equivalent.
• Valid driver's license and clean driving record.
• Experience in customer service and sales preferred.
• Ability to work independently and handle customer concerns.

Responsibilities

• Safely operate a company step van to serve clients.
• Manage daily delivery route and ensure on-time product delivery.
• Load/unload product per company policies.
• Review invoices for accuracy and correct as needed.
• Develop leads, solicit business, and install new accounts.
• Explain services, policies, and pricing to customers.
• Address customer feedback promptly and courteously.

Skills

Customer service

Math skills

Computer skills

Sales experience

Verbal communication

Independent work

Education

High school degree

Job description

Overview

Builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful RSRs must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.

Responsibilities/Essential Functions

• Safely operates a company step van in designated area to provide products and service to a variety of clients.
• Verifies daily preventative maintenance of vehicle and maintains proper operator documentation;
• Manages daily route independently to ensure accurate and timely delivery of product;
• Loads/unloads product per company policies, procedures, and guidelines;
• Reviews invoices daily for complete and accurate information and makes corrections as needed;
• Meets sales goals and promotes overall route growth to enhance profitability;
• Develops leads/prospects, calls on prospective customers to solicit business, prepares service agreements, and installs new accounts. Assists the sales organization with the procurement of additional new business;
• Understands services, policies, and pricing methods and clearly explains the same to the customer;
• Monitors customer feedback and handles customer issues in a prompt and courteous manner;
• Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies;
• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

Knowledge/Skills/Abilities

• Must be a minimum of 21 years of age, have a valid driver’s license, and excellent driving record;
• Customer service experience with a wide variety of consistent customer contact;
• Strong math and basic computer skills;
• Demonstrated experience selling services/products and generating new business preferred;
• Excellent customer service and verbal communication skills required;
• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Physical Requirements

• Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
• Must be able to occasionally lift and maneuver 50+ lbs.
• Requires bending, squatting, climbing, and reaching;

Working Conditions

• Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
• Fast-paced environment requiring irregular and long hours.

Education

High school degree or equivalent