Route Sales Support Driver

Colonial Group; Tacoma (WA); On-site; USD 33,000 - 45,000; Full time

Job summary

Vestis is seeking a Route Sales Support Driver to build strong customer relationships while meeting sales growth goals. The role requires delivering products via a company van, handling loads, and maintaining accurate route records.

You will develop new business, manage invoices, and communicate service details clearly to clients. Ideal candidates have a high school diploma, 21+ years old with a valid license and clean driving record, and strong math plus communication skills.

Qualifications

• Must be at least 21 years old with a valid driver's license and clean driving record.
• Experience in customer service with a wide range of client contacts.
• Strong math and basic computer skills are required.
• Sales experience and ability to generate new business preferred.
• Excellent customer service and verbal communication skills are required.
• Ability to work independently, use sound judgment, and quickly resolve customer concerns.

Responsibilities

• Safely operate a route van to deliver products and service to clients.
• Verify routine vehicle maintenance and keep operator documentation up to date.
• Manage daily route to ensure accurate and timely deliveries.
• Load/unload products following company policies and guidelines.
• Review invoices daily and correct discrepancies as needed.
• Meet sales goals and promote route growth to increase profitability.
• Develop leads, call on prospective customers, and install new accounts.
• Communicate clearly the services, policies, and pricing to customers.
• Monitor customer feedback and address issues promptly and courteously.
• Follow safety practices and use proper tools and equipment.

Skills

Customer service

Verbal communication

Safety awareness

Mathematical calculations

Independent work

Problem solving

Education

High school diploma

Tools

Basic computer skills

Job description

Overview

The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful RSSs must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.

Responsibilities/Essential Functions

• Safely operate a company step van in designated area to provide products and service to a variety of clients.
• Verify daily preventative maintenance of vehicle and maintain proper operator documentation;
• Manage daily route independently to ensure accurate and timely delivery of product;
• Loads/unloads product per company policies, procedures, and guidelines;
• Review invoices daily for complete and accurate information and make corrections as needed;
• Meet sales goals and promotes overall route growth to enhance profitability;
• Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business;
• Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers;
• Monitor customer feedback and handle customer issues in a prompt and courteous manner;
• Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies;
• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

Knowledge/Skills/Abilities

• Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record;
• Customer service experience with a wide variety of consistent customer contact;
• Strong math and basic computer skills;
• Demonstrated experience selling services/products and generating new business preferred;
• Excellent customer service and verbal communication skills required;
• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Working Conditions

• Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
• Fast-paced environment sometimes requiring irregular and long hours.

Physical Requirements

• Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
• Must be able to occasionally lift and maneuver 50+ lbs.
• This position requires bending, squatting, climbing, and reaching.

License Requirements/ Certifications

Valid Driver's License (Not CDL), with minimal points/violations in the last three years.

Education

High school degree or equivalent

Benefits

Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and pension. Employees are eligible for 40 hours of vacation,16 hours of floating holidays, and paid sick time every year. Employees will also receive 5paid holidays throughout the calendar year.

Compensation

The hourly rate for this position ranges from $28.36, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.