Route Sales Support Driver

Colonial Group; City of Troy (NY); On-site; USD 28,000 - 30,000; Full time

Job summary

Vestis is seeking a Customer-Facing Route Associate in the New York area. You will operate a company step van, deliver to a variety of clients, and maintain accurate paperwork. The role emphasizes safety, timely deliveries, and strong customer service to drive sales growth.

The position requires a valid driver's license, 21+ years old, and demonstrated ability to meet sales targets while maintaining professionalism with customers. Competitive hourly rate offered.

Qualifications

• Must be at least 21 years old.
• Valid driver’s license with clean driving record.
• Customer service experience with a wide variety of clients.
• Strong math and basic computer skills.
• Experience selling services/products and generating new business preferred.
• Excellent customer service and verbal communication skills.

Responsibilities

• Operate a company step van to serve clients.
• Verify daily vehicle maintenance and keep operator documentation.
• Manage daily route to ensure timely delivery of product.
• Load/unload product according to policy.
• Review invoices daily and correct as needed.
• Meet sales goals and promote route growth for profitability.
• Develop leads, call on prospects, prepare service agreements, and install new accounts.
• Explain services, policies, and pricing to customers.
• Monitor customer feedback and resolve issues promptly.
• Follow safety practices and use proper tools and equipment.
• Perform other duties as required within scope.

Skills

Valid driver's license

Customer service

Math skills

Basic computer skills

Sales experience

Independent work

Verbal communication

Education

High school diploma or equivalent

Job description

Overview

Builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful RSRs must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.

Responsibilities/Essential Functions

• Safely operates a company step van in designated area to provide products and service to a variety of clients.


• Verifies daily preventative maintenance of vehicle and maintains proper operator documentation;


• Manages daily route independently to ensure accurate and timely delivery of product;


• Loads/unloads product per company policies, procedures, and guidelines;


• Reviews invoices daily for complete and accurate information and makes corrections as needed;


• Meets sales goals and promotes overall route growth to enhance profitability;


• Develops leads/prospects, calls on prospective customers to solicit business, prepares service agreements, and installs new accounts. Assists the sales organization with the procurement of additional new business;


• Understands services, policies, and pricing methods and clearly explains the same to the customer;


• Monitors customer feedback and handles customer issues in a prompt and courteous manner;


• Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies;


• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

Knowledge/Skills/Abilities

• Must be a minimum of 21 years of age, have a valid driver’s license, and excellent driving record;


• Customer service experience with a wide variety of consistent customer contact;


• Strong math and basic computer skills;


• Demonstrated experience selling services/products and generating new business preferred;


• Excellent customer service and verbal communication skills required;


• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Physical Requirements

• Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.


• Must be able to occasionally lift and maneuver 50+ lbs.


• Requires bending, squatting, climbing, and reaching;

Working Conditions

• Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.


• Fast-paced environment requiring irregular and long hours.

Education

High school degree or equivalent

Compensation: The hourly rate for this position is $20.50 depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.