Route Sales & Service Apprentice

CertaSite; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Level up training program

Education & Certification reimburse.

Referral bonuses starting at $1000

Medical plan with dental and vision +

401K plan with company match

Paid time off, holidays and parental &

Job summary

CertaSite, a fast growing fire protection and life safety company, seeks an entry-level Route Sales & Service Apprentice Technician. You will learn inspection, testing, service and repair of extinguishers, emergency lights, and life safety products while building strong customer relationships.

The role offers hands-on training, exposure to sales opportunities, and room to grow as you gain expertise. A valid US driver’s license is required; some locations may involve overtime and travel.

Qualifications

• This is an entry level position.
• Must possess the ability to calculate basic math including fractions, decimals, and percentages.
• Must understand and operate basic computer functions and software such as Windows, Word, Apple iOS, Android and Outlook; learn industry-specific devices and software.
• Must currently have a valid US driver’s license.

Responsibilities

• Learn inspection, testing, service and repair of fire extinguishers, emergency lights and life safety products.
• Troubleshoot and service equipment and document work.
• Record inspections, repairs, discrepancies and recommendations electronically or manually.
• Maintain positive customer relationships and relay information for quotes or questions.
• Spend time with shop technicians learning how to recharge extinguishers and stock trucks.
• Keep equipment and tools safe and ready for use.

Skills

Customer service

Sales oriented

Mechanical aptitude

Strong communication

Attention to detail

Tools

Windows

Apple iOS

Android

Outlook

Job description

We are looking for a route sales & service apprentice technician who has a passion for the customer and life safety The perfect candidate loves people is sales oriented and can successfully perform inspectioninstallation testing service and repairs required on fire extinguishers exitemergency lights and life safety general products This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade This is a fast paced and demanding role with high visibility within the company

COMPANY PERKS

• Level up training program
• Education & Certification reimbursement program
• Referral bonuses starting at 1000 per referral
• Comprehensive medical plan options including dental and vision401K plan with company match
• Generous paid time off paid holidays and paid parental leave
• Management opportunities
• Opportunities for overtime with incentives
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission driven company focused on people
• Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

• Learn how to inspect test service and repair fire extinguishers exitemergency lights and general life safety products
• Troubleshoot and perform service and repair of fire extinguishers exitemergency lights and general life safety products
• Train on how to record and document inspections repairs discrepancies and recommendations either electronically or manually
• Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up quotes questions or concerns
• Spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks
• Maintain equipment and tools necessary to safely perform job
• Evaluate customer site for additional equipment and services that customer may require
• Work in compliance with the Companys safety program
• Observe how to properly discuss deficiencies noted with customer explaining the problem and its resolution
• There may be situations which require work on nights weekends andor holidays
• For some locations these demands will be more frequent or required than others
• Must be comfortable with heights working on ladders or lifts or in confined spaces

QUALIFICATIONS

• This is an entry level position
• Must possess the ability to calculate basic math including fractions decimals and percentages
• Must possess the knowledge and ability to understand and operate basic computer functions operating systems and software applications such as Windows Word Apple IOS Android and Outlook In addition required to learn and use industry specific devices and software
• Must currently have a valid US drivers license

IDEAL QUALITIES

• Previous experience working a business to business route which requires upselling and heavy customer interaction
• Experience in a related skilled trade
• Acute attention to detail
• Strong mechanical and technical aptitude
• Highly organized and detail oriented
• Problem solving skills
• Excellent verbal and written communication and interpersonal skills

Who are we CertaSite is a fast growing fire protection and life safety company Fire and life safety is our passion Its all we think about We leverage our hard earned expertise to give people peace of mind confidence and more time to pursue their core businesses Since 2018 we have grown from four to 18 markets while serving more than 30000 customers throughout the Midwest As we grow and expand into new markets we are building a team that loves what they do and has fun doing it If you are looking to be challenged every day for an opportunity to make a meaningful impact and to grow with a mission and people driven company focused on the customer we hope you will consider this amazing opportunity

Our Mission To provide a meaningful impact to as many lives as possible

Our Vision To be the most dependable and simplified life safety solution on the planet

Our Values Passionate We are on a relentless pursuit to be great not just good enough And we have fun doing it

Impactful Our work makes a real difference in the world We literally save lives but thats just the beginning

Innovative We believe there is always a better way We dont stop until we find it

Genuine We do what we say and we mean it We are authentic and dependable

WORKING CONDITIONS & PHYSICAL REQUIREMENTS Overtime may be required and the number of hours may vary based on work location May be exposed to all kinds of work environments Varying work environments from hot to cold temperatures and exposure to dust Occasionally asked to travel overnight to a customer location Must be able to successfully lift up to 50 pounds occasionally Frequent lifting and carrying of toolboxes equipment parts tools equipment cabling andor wiring Frequent ladder climbing and checking pulling wire etc Walking stooping bending crouching kneeling and raising hands overhead Driving is required and the amount of time driving may vary Required to wear Personal Protective Equipment PPE for this position in accordance with safety standards Equal Employment OpportunityMFdisabilityprotected veteran status Applicants must be authorized to work for ANY employer in the US We are unable to sponsor or take over sponsorship of an employment Visa at this time