Route Sales & Service Apprentice

Certasitepro; Kalamazoo (MI); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Level up training program

Referral bonuses starting at $1,000

Medical plan options

401K plan with company match

Paid time off and holidays

Overtime with incentives

Company giveaways

Community service involvement

Mission-driven company

Growth into new markets

Job summary

CertaSite is hiring an entry-level route sales & service apprentice technician in the Midwest. You will learn to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and life safety products while delivering strong customer service and safety compliance.

This role offers hands-on training, potential overtime, and opportunities to grow within a mission-driven company focused on people and safety.

Qualifications

• Entry level position.
• Ability to calculate fractions, decimals and percentages.
• Must understand and operate basic computer functions and software (Windows, Word, iOS, Android, Outlook).
• Must have a valid U.S. driver’s license.

Responsibilities

• Learn to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and life safety products.
• Troubleshoot and service life safety equipment.
• Document inspections, repairs, and recommendations electronically or manually.
• Maintain positive customer relationships and coordinateFollow-up.

Skills

Basic math

Computer literacy

Driver's license

Job description

Are you ready to make a meaningful impact?

Careers at CertaSite

Our current job opportunities are posted here as they become available. Select your areas of interest, city, and state and hit "Search" to see our current opportunities.

We are looking for a route sales & service apprentice technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection,?installation, testing, service, and repairs required on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade. This is a fast paced and demanding role with high visibility within the company.

COMPANY PERKS

• Level up training program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Opportunities for overtime with incentives
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission-driven company, focused on people
• Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

• Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products
• Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety products
• Train on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manually
• Maintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concerns
• Spend time with our shop technicians learning how to recharge extinguishers and properly stock trucks
• Maintain equipment and tools necessary to safely perform job
• Evaluate customer site for additional equipment and services that customer may require
• Work in compliance with the Company's safety program
• Observe how to properly discuss deficiencies noted with customer, explaining the problem and its resolution
• There may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.
• Must be comfortable with heights, working on ladders or lifts, or in confined spaces

QUALIFICATIONS

• This is an entry level position
• Must possess the ability to calculate basic math including fractions, decimals and percentages
• Must possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and software
• Must currently have a valid U.S. driver's license

IDEAL QUALITIES

• Previous experience working a business-to-business route which requires upselling and heavy customer interaction
• Experience in a related skilled trade
• Strong mechanical and technical aptitude
• Highly organized and detail-oriented
• Problem-solving skillsExcellent verbal and written communication and interpersonal skills

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It’s all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our Mission: To provide a meaningful impact to as many lives as possible.

Our Vision: To be the most dependable and simplified life safety solution on the planet.

Our Values:

• Passionate – We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.
• Impactful – Our work makes a real difference in the world. We literally save lives, but that’s just the beginning.
• Innovative – We believe there is always a better way. We don’t stop until we find it.
• Genuine – We do what we say, and we mean it. We are authentic and dependable.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Overtime may be required, and the number of hours may vary based on work location. May be exposed to all kinds of work environments. Varying work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to successfully lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring. Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.