Route Sales Representative (Mobile Sales Rep)

Red Wing Shoe Company; Pittsburgh (Allegheny County); On-site; USD 23,000 - 32,000; Full time

Job summary

Red Wing Shoe Company in Pittsburgh is seeking a full-time associate to promote the Red Wing brand through expert selling and attentive service from the mobile showroom. You will guide customers through the Ultimate Fit Experience, manage stock, and support daily truck runs.

Role requires a high school diploma or equivalent, 1–3 years of customer service, and a willingness to learn. DOT compliance and driving duties are part of the job, with travel and mobility as essential components.

Qualifications

• High School Diploma/GED (or equivalent work experience) and 1–3 years relevant experience/training.
• Enthusiasm, motivation to provide the highest level of customer service.
• Strategic thinking, planning, problem solving.
• Team and collaboration orientation.
• Computer proficiency.

Responsibilities

• Promote and support Red Wing brand image through professional selling and customer service at the mobile unit.
• Conduct routine maintenance schedules for the mobile unit as per SOP and DOT guidelines.
• Prepare, load, and unload stock for the day’s business and manage inventory.
• Guide customers through RWSC’s Ultimate Fit Experience and educate on product benefits.
• Collaborate with the team for planning and execution of truck runs.
• Maintain safety, housekeeping, and regulatory compliance at all times.

Skills

Customer service

Desire to learn

Strategic thinking

Team collaboration

Computer proficiency

Education

High School Diploma/GED

Job description

• Full-time

Company Description

The targeted hiring range for this full-time position is $17.00 - $23.13 plus commission depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things plus market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.
Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.

You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose-built footwear to our stylishly designed stores, you’ll see the difference. From our life-friendly retail schedules to career advancement, you’ll feel the difference. And, when you create remarkable, in-store experiences for customers who build, shape, and protect the world around them -- you’ll make a difference. We’re not just retail. We are Red Wing.

Job Description

GENERAL PURPOSE OF JOB:

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Through an approved maintenance facility conduct routine maintenance schedules for the mobile unit
• Perform and maintain daily logbooks, travel tracking and mobile unit inspections as described by the Department of Transportation and Red Wing Standard Operating Procedures (SOP)
• Prepare, load, and unload stock to be placed on mobile unit and in warehouse for the day’s business
• Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
• Adhere to all mobile operations as defined in each SOP
• Mobile Operating Expense: inventory, cash, truck maintenance, travel, and other areas that will directly affect the profitability of the mobile unit
• Guide each customer through RWSC’s Ultimate Fit Experience
• Provide appropriate accessory recommendation, educate customers on the benefits of each
• Ensure proper handling of special orders placed during the day’s truck run
• Collaborate with industrial team regarding planning and execution of the day’s truck runs

OTHER DUTIES AND RESPONSIBILITIES:

• Willingness to perform additional duties as required
• Maintain safe and healthy work environment by following organization standards and legal regulations
• Uphold Red Wing Shoe Company’s core values
• Maintain the integrity of the Mobile Shoe Showroom, truck signage, and housekeeping standards
• Conduct self-accordance to RWSC policies
• Identify current and future account requirements by establishing personal rapport with key contacts while onsite
• Ensure product and company reputation by complying with federal and state regulations

Qualifications

EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES:

• High School Diploma/GED (or equivalent work experience required), and one to three years relevant experience/training
• Enthusiasm, motivation to provide the highest level of customer service.
• Strategic thinking, planning, problem solving
• Team and collaboration orientation
• Computer proficiency

ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:

• Footwear selling experience from a mobile unit
• Retail footwear and/or wholesale experience
• Naturally curious, has passion for new ideas, and looks to drive growth
• Learning orientation

REQUIRED LICENSES, CERTIFICATES OR KNOWLEDGE:

• Valid Driver’s License required
• Ability to pass and stay compliant with DOT requirements, which includes aDOT physical and drug screen, and you must be 21 years old.

PHYSICAL DEMANDS:

• Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
• Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.

WORK ENVIRONMENT:

• Driving or selling shoes from the truck
• Warehouse and Mobile Shoe Truck
• Some overnight travel
• Extended travel time

Additional Information

Red Wing Shoes is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)