Route Sales Representative

Alsco Inc.; Bethlehem (Northampton County); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Inc. is seeking a Route Sales Representative in Bethlehem, PA to enhance customer satisfaction through effective sales and exceptional service. You'll be tasked with managing route responsibilities and ensuring customer loyalty through proactive engagement.

The ideal candidate will have excellent customer service skills, a valid driver's license, and a high school diploma or equivalent. The role involves daily deliveries and the management of customer relationships, emphasizing driving and communication abilities. Comprehensive benefits, including a 401K plan and medical coverage, are provided.

Qualifications

• Maintain a valid drivers license, CDL when applicable.
• Demonstrate one year minimum experience with safe driving.
• Excellent skills in customer service and route sales.

Responsibilities

• Solicit new customers and ensure a profitable product mix.
• Safely operate a delivery vehicle while following applicable laws.
• Handle and process customer payments accurately.

Skills

Customer service skills

Safe driving skills

Excellent communication skills

Education

High School graduation or similar experience

Job description

Allentown 3
2255 City Line Rd
Bethlehem, PA 18017, USA

Classification

Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Hourly base pay

$25.06

Job Summary

The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager.

Essential Functions

- Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
- Actively participate in promotions and contests, training and audits.
- Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
- Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
- Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
- Handle and process customer payments. Keep route paperwork current.
- Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
- Monitor and report competitive activity. Keep service agreements current and renewed.
- Return from route and off load soiled textiles in the receiving area of facility.
- Accurately prepare route paperwork and follow check-in procedures.
- Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

May work with and support other service personnel as required by supervision.

Qualifications

- Have and maintain a valid drivers license, CDL when applicable.
- Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
- Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
- Demonstrate excellent skills in customer service and route sales.
- Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
- Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

High School graduation or similar experience.

Travel Requirements

Daily, by delivery vehicle within a route.

Typical Environmental Conditions

Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Benefits

• 401 K Plan with Company Match
• Medical, Dental, Vision, and FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Employee Assistance Program (EAP)
• Inclusive and Diverse Team Environment

Equal Employment Opportunity Statement

Alsco Uniforms considers candidates for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, or gender identity. Additionally, we do not discriminate based on genetic information, military status, protected veteran status, or other classifications protected by applicable federal, state, or local law. Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active-duty wartime or campaign badge veteran.