Route Sales Representative

Alsco; Bethlehem (Northampton County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance

Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Career Advancement

Development Opportunities

Inclusive and Diverse Team Environment

Job summary

Alsco seeks a Route Sales Representative in Northampton County, Bethlehem, to meet customer needs through superior service and proactive route management. This full-time role involves soliciting new customers, ensuring timely deliveries, handling payments, and maintaining customer relationships. Qualifications include a valid driver's license, excellent customer service skills, and experience in route sales. The position offers a comprehensive benefits package including 401 K, insurance options, and career advancement opportunities.

Qualifications

• Have and maintain a valid driver's license, CDL when applicable.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal and written communication skills in English.

Responsibilities

• Solicit new customers and ensure a profitable product mix.
• Provide outstanding customer service and resolve concerns.
• Safely operate a delivery vehicle and maintain vehicle cleanliness.

Skills

Valid driver's license

Customer service skills

Route sales experience

Excellent communication skills

Time management skills

Education

High School graduation or similar experience

Job description

Classification

Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Job Summary

The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager.

Essential Functions

• Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions, contests, training and audits.
• Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
• Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

• May work with and support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid driver's license, CDL when applicable.
• Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
• Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

• High School graduation or similar experience.

Travel Requirements

• Daily, by delivery vehicle within a route.

Typical Environmental Conditions

• Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot.
• Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

Physical Demands – sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Our full-time employees may enjoy:

• 401 K Plan with Company Match
• Medical, Dental, Vision, and FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Employee Assistance Program (EAP)
• Career Advancement
• Development Opportunities
• Inclusive and Diverse Team Environment

Alsco Uniforms is an Equal Employment Opportunity Employer. Alsco Uniforms considers candidates for employment without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other classifications protected by applicable federal, state, or local law. Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active‑duty wartime or campaign badge veteran.