Route Sales Driver

Maola Local Dairies; Newport News (VA); On-site; USD 54,000 - 58,000; Full time

Job summary

Maola Local Dairies in Newport News is seeking a delivery driver to service established routes, stock and rotate dairy products, and deliver exceptional customer service. You will manage inventory, records, and a neat, functional truck environment to meet safety standards.

The role requires a Class A or B CDL, start times between 3:00 AM and 5:00 AM, and a willingness to work federal holidays if needed. Strong organizational skills are essential.

Qualifications

• Possess a Class A or Class B CDL.
• High School Diploma, GED, or International Education Equivalent.
• Customer Service or Sales Experience is a plus.
• Direct Store Delivery experience is a plus.
• Ability to read, write, add, subtract, multiply and divide in all units of measure.

Responsibilities

• Deliver dairy products safely and on time to customers.
• Provide excellent customer service to ensure customer retention and expand sales.
• Stock, rotate, and remove out of date, damaged, or unsellable product.
• Maintain a clean and fully stocked display area for each customer.
• Pick up all empty milk crates.
• Resolve discrepancies and minor customer issues, alerting management when necessary.
• Use a handheld computer to order products, calculate sales and track inventory daily.
• Comply with DOT regulations and company policy including required pre and post trip inspections, completing required paperwork daily.
• Maintain assigned truck in a neat and clean condition including inside cab and refrigerated box.

Skills

CDL

Customer Service

Direct Store Delivery

DOT Regulations

Pre/Post Trip Inspections

Education

High School Diploma / GED

Job description

Newport News Distribution
5100 Chestnut Ave
Newport News, VA 23605, USA

Salary Range: $54,000 - $58,000 a year

Work Schedule: Monday - Friday, start time between 3:00 AM - 5:00 AM, with a 10+ to 11+ hour work shift.

Willingness to work additional days and federal holidays if needed.

Summary: Responsible for safely driving a commercial motor vehicle over established route to deliver and sell dairy products. Stocks and rotates all products, providing excellent customer service.

Essential Duties and Responsibilities

• Deliver dairy products safely and on time to customers.
• Provide excellent customer service to ensure customer retention and expand sales.
• Stock, rotate, and remove out of date, damaged, or unsellable product.
• Maintain a clean and fully stocked display area for each customer.
• Pick up all empty milk crates.
• Resolve discrepancies and minor customer issues, alerting management when necessary.
• Use a handheld computer to order products, calculate sales and track inventory daily.
• Comply with DOT regulations and company policy including required pre and post trip inspections, completing required paperwork daily.
• Maintain assigned truck in a neat and clean condition including inside cab and refrigerated box.

Basic Requirements

• Possess a Class A or Class B CDL.
• High School Diploma, GED, or International Education Equivalent.
• Customer Service or Sales Experience is a plus.
• Direct Store Delivery experience is a plus.
• Ability to read, write, add, subtract, multiply and divide in all units of measure.
• Ability to pass DOT physical, drug screen, and physical abilities test.
• Must be organized, detail‑oriented, and possess excellent communication and customer service skills.

Competencies

• Communication: Communicate clearly and effectively through multiple channels—oral, written, visual, and non‑verbal—ensuring messages are understood and delivered appropriately, whether in‑person or digitally.
• Accountability: Take responsibility for actions and anticipate challenges before they arise. Solve problems both within and outside of departments proactively.
• Customer Focused: Prioritize understanding and meeting internal and external customer needs. Ensure high levels of satisfaction and loyalty by anticipating requirements and striving for exceptional service.
• Initiative: Proactive in identifying opportunities and addressing potential threats. Act independently and decisively, rather than waiting for situations to demand action.
• Problem‑Solving: Identify and address complex issues with minimal guidance, analyzing challenges and finding practical, effective solutions while supporting others to achieve collective goals.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is frequently required to stand and walk. The employee must be able to reach, bend, extend, and lift 50-60 pounds.

• Must be able to frequently walk, stand, stoop, bend, reach, climb, and pull.
• Must be able to frequently lift milk case weighing up to 55 lbs. and push/pull stacks of milk weighing 250-300 lbs. using provided equipment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made.

• The work environment may require working in a cooler room with varying degrees of temperature and may include contact with water or dairy liquids.
• Exposed to a noise level of 90 decibels. The noise level in the work environment is usually moderate/high. Wet/slippery work conditions.
• Ability to tolerate frequent temperature changes, hot and cold environments, inside, outside, refrigerated areas, and coolers.

Maola Local Dairies™ is a farmer‑owned cooperative sustainably producing a full suite of nutritious dairy products. Maola processes milk, cream, butter, and dry milk powders through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit www.maolamilk.com.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.