Route Sales & Customer Service Driver

Vestis; Shreveport (LA); On-site; USD 32,000 - 45,000; Full time

Job summary

Vestis is seeking a Relief Customer Service Representative in Shreveport, LA. The role emphasizes building strong customer relationships while supporting sales growth on the route. You will operate a step van, manage daily deliveries, and maintain vehicle safety and documentation.

The position requires a valid driver’s license, a high school diploma, and excellent communication skills to resolve issues and upsell services. A strong independent work ethic and safety awareness are essential.

Qualifications

• Must be at least 21 years old with a valid driver’s license.
• Customer service experience with a wide variety of consistent customer contact.
• Strong math and basic computer skills.
• Demonstrated experience selling services/products and generating new business preferred.
• Excellent customer service and verbal communication skills required.
• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Responsibilities

• Safely operate a company step van in designated area to provide products and service to a variety of clients.
• Verify daily preventative maintenance of vehicle and maintain proper operator documentation.
• Manage daily route independently to ensure accurate and timely delivery of product.
• Loads/unloads product per company policies, procedures, and guidelines.
• Review invoices daily for complete and accurate information and make corrections as needed.
• Meet sales goals and promotes overall route growth to enhance profitability.
• Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business.
• Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers.
• Monitor customer feedback and handle customer issues in a prompt and courteous manner.
• Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies.
• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

Skills

Customer service

Sales/upsell

Math skills

Basic computer skills

Education

High school degree or equivalent

Job description

Vestis is seeking a Relief Customer Service Representative in Shreveport, LA. The role emphasizes building strong customer relationships while supporting sales growth on the route. You will operate a step van, manage daily deliveries, and maintain vehicle safety and documentation.

The position requires a valid driver’s license, a high school diploma, and excellent communication skills to resolve issues and upsell services. A strong independent work ethic and safety awareness are essential.