Route Relief Driver - Customer Service & Upsell Pro

Ultipro

Palm City (FL)

On-site

USD 42,000 - 52,000

Full time

3 days ago

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Job summary

Alsco Uniforms in Palm City, FL is seeking a Route Relief Utility Driver to support service departments by delivering products, picking up soiled linens, and providing exceptional customer service. Reports to the District Manager and collaborates with service, sales, and operations teams.

Responsibilities include route delivery, upselling services, maintaining inventories, and handling payments. Must be 21+, have a valid license (CDL when applicable), and possess strong English communication

Qualifications

Two years of relevant experience in sales, customer service, delivery, or public facing work.
Valid Driver's License; CDL when applicable; 21 years or older.
Excellent verbal and written communication skills in English.

Responsibilities

Deliver products and pick up soiled linens on assigned routes safely and on time.
Provide outstanding customer service to build loyalty and strong relationships.
Communicate with decision-makers and proactively resolve service concerns.
Follow Service SOPs for installations, deliveries, and account management.
Maintain accurate inventories, route books, and customer files.
Handle customer payments, credits, and change orders accurately.
Monitor accounts and report customer feedback or competitive activity.
Upsell services, promote products, and refer leads to Sales.
Conduct daily vehicle inspections and maintain truck cleanliness.
Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
Ensure compliance with company policies, safety standards, and dress code.
Collaborate with service, sales, and operations teams as a reliable relief driver.