Route Planning & Analytics Specialist

TRUGREEN; Allentown (Lehigh County); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Company-matching 401(k)

Pre-employment testing

Job summary

TruGreen is seeking a route planner/dispatcher to design daily and weekly route plans for the Allentown branch using route analysis software and work orders. You will analyze plans, resources, and territory data to optimize service delivery and report metrics to the Service Planning Supervisor.

The role requires 1–2 years of dispatcher or customer service experience, strong communication, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED or equivalent experience in service industry.
• 1–2 years of related experience as dispatcher or customer service agent.
• Strong written and verbal communication skills with attention to detail.

Responsibilities

• Creates approximately 70 route plans using work order data and route analysis software.
• Communicates routes within assigned territory to service personnel.
• Summarizes and reviews plans daily with the Service Planning Supervisor.
• Creates summary reports daily for supervisor.
• Performs other duties as assigned.

Skills

Dispatch experience

Data analysis

Independent teamwork

Education

High school diploma or GED

Tools

Route analysis software

Microsoft Office

Job description

TruGreen is seeking a route planner/dispatcher to design daily and weekly route plans for the Allentown branch using route analysis software and work orders. You will analyze plans, resources, and territory data to optimize service delivery and report metrics to the Service Planning Supervisor.

The role requires 1–2 years of dispatcher or customer service experience, strong communication, and proficiency with Microsoft Office.