Route Operations Lead - Secure Transport

Brink's; Charlotte (NC); In loco; USD 36.000 - 140.000; Tempo pieno

Descrizione del lavoro

Brinks in Charlotte, NC is seeking a Route Supervisor to lead outside operations, overseeing route execution, staffing, scheduling, service delivery, and compliance with security and safety standards. You will drive accountability, ensure safe transport and field service, and coordinate with teams to meet customer commitments.

The role requires progressive leadership in secure transportation or related operations, with focus on performance metrics, risk management, and continuous improvement.

Competenze

• Progressive leadership experience in secure transportation, logistics, field service, cash handling, or related operations.
• Experience managing service delivery, staffing, safety/security expectations, and customer commitments in a fast-paced operational environment.
• Strong judgment and communication skills to lead through changing conditions and escalated issues.
• Bachelor's degree in Business, Operations, Logistics or related field preferred; equivalent experience considered.

Mansioni

• Lead outside operations for the assigned scope, including route execution, staffing, scheduling, service delivery, and compliance with security and safety standards.
• Maintain operational readiness across crews, fleet, equipment, firearms or other regulated assets where applicable, and related field-support processes.
• Respond to escalated customer issues, service failures, security incidents, or safety matters and coordinate timely corrective action.
• Monitor productivity, service levels, route performance, labor utilization, and related KPIs to improve cost, quality, and customer outcomes.
• Coach leaders and employees, support recruiting and staffing, and reinforce policies, training, and operational discipline.

Conoscenze

Leadership experience

Communication

Problem solving

Formazione

Bachelor's degree in Business/Operations/Logistics

Descrizione del lavoro

Brinks in Charlotte, NC is seeking a Route Supervisor to lead outside operations, overseeing route execution, staffing, scheduling, service delivery, and compliance with security and safety standards. You will drive accountability, ensure safe transport and field service, and coordinate with teams to meet customer commitments.

The role requires progressive leadership in secure transportation or related operations, with focus on performance metrics, risk management, and continuous improvement.