PM Route Supervisor

Brinks; Charlotte (NC); On-site; USD 36,000 - 140,000; Full time

Job summary

Brinks in Charlotte, NC is seeking a Route Supervisor to lead outside operations, overseeing route execution, staffing, scheduling, service delivery, and compliance with security and safety standards. You will drive accountability, ensure safe transport and field service, and coordinate with teams to meet customer commitments.

The role requires progressive leadership in secure transportation or related operations, with focus on performance metrics, risk management, and continuous improvement.

Qualifications

• Progressive leadership experience in secure transportation, logistics, field service, cash handling, or related operations.
• Experience managing service delivery, staffing, safety/security expectations, and customer commitments in a fast-paced operational environment.
• Strong judgment and communication skills to lead through changing conditions and escalated issues.
• Bachelor's degree in Business, Operations, Logistics or related field preferred; equivalent experience considered.

Responsibilities

• Lead outside operations for the assigned scope, including route execution, staffing, scheduling, service delivery, and compliance with security and safety standards.
• Maintain operational readiness across crews, fleet, equipment, firearms or other regulated assets where applicable, and related field-support processes.
• Respond to escalated customer issues, service failures, security incidents, or safety matters and coordinate timely corrective action.
• Monitor productivity, service levels, route performance, labor utilization, and related KPIs to improve cost, quality, and customer outcomes.
• Coach leaders and employees, support recruiting and staffing, and reinforce policies, training, and operational discipline.

Skills

Leadership experience

Communication

Problem solving

Education

Bachelor's degree in Business/Operations/Logistics

Job description

PM Route Supervisor in Charlotte, NC | Brinks * Accueil* Régions* Notre processus de recrutement* Langue* trouver un poste* ## Lieu 2415 Executive St Charlotte, NC, United States of America* ### Domaine d’activité Operations* ### Type d’emploi Full time* ## Payer Base compensation between $36.06 - $140,000.00 Annual* ## ID de l’emploi #R81796Postuler### **Partager cette offre**# PM Route Supervisor**Job Profile Details:Nonunion | Salary | Overtime Non-eligible **Role Summary** The Supervisor, Outside Operations leads secure transport and field service activity for an assigned branch, market, or operating scope, ensuring safe, compliant, and efficient route execution across outside operations. Balances service delivery, staffing, security, fleet readiness, and customer commitments while driving accountability and operational improvement. Typical work includes route and labor scheduling oversight, customer SLA performance, employee leadership, fleet and equipment readiness, and response to escalated service, security, or safety issues. **Key Responsibilities** - Lead outside operations for the assigned scope, including route execution, staffing, scheduling, service delivery, and compliance with security and safety standards. - Maintain operational readiness across crews, fleet, equipment, firearms or other regulated assets where applicable, and related field-support processes. - Respond to escalated customer issues, service failures, security incidents, or safety matters and coordinate timely corrective action. - Monitor productivity, service levels, route performance, labor utilization, and related KPIs to improve cost, quality, and customer outcomes. - Coach leaders and employees, support recruiting and staffing, and reinforce policies, training, and operational discipline. **Required Experience** - Progressive leadership experience in secure transportation, logistics, field service, cash handling, or related operations, increasing with scope and seniority. - Experience managing service delivery, staffing, safety/security expectations, and customer commitments in a fast-paced operational environment. - Strong judgment, communication, and ability to lead through changing conditions and escalated issues. **Education** Bachelor's degree in Business, Operations, Logistics, or a related field preferred; equivalent experience considered.**