Route Operations & Growth Manager

Prudential Overall Supply Inc.; Milpitas (CA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Tuition reimbursement

Life insurance

401K with company match

Profit sharing

Mon-Fri schedule

Paid holidays

Uniform provided

Career development

Job summary

Prudential Overall Supply in Milpitas, CA is seeking a Route Manager to lead delivery operations and drive service excellence across the district. You will mentor drivers, oversee customer service reps, and ensure smooth route execution.

The role emphasizes team development, hiring support, and maintaining strong customer partnerships, with opportunities for career progression into higher leadership roles. A 50% travel requirement and competitive benefits are included.

Qualifications

• Minimum 2 years of supervisory experience.
• Experience in training, goal setting, and employee development.
• Strong customer service and communication skills.
• Clean driving record; CDL not required.
• Ability to travel up to 50%.
• Willingness to operate a delivery route when needed.
• Military experience is highly valued.

Responsibilities

• Leading, training, and mentoring route drivers and customer service representatives.
• Conducting regular customer service audits and resolving service issues promptly.
• Supporting route operations during employee absences, including driving routes as needed.
• Driving growth and performance across the district through service excellence.
• Assisting with recruiting, onboarding, and employee development.
• Maintaining strong relationships with customers and reinforcing our service commitment.
• Performing all other duties as assigned with a proactive, team-first mindset.

Skills

Supervisory experience

Training

Employee development

Customer service

Communication

Travel up to 50%

Military experience

Education

Associate degree or equivalent

Job description

Prudential Overall Supply in Milpitas, CA is seeking a Route Manager to lead delivery operations and drive service excellence across the district. You will mentor drivers, oversee customer service reps, and ensure smooth route execution.

The role emphasizes team development, hiring support, and maintaining strong customer partnerships, with opportunities for career progression into higher leadership roles. A 50% travel requirement and competitive benefits are included.