Route Merchandiser & Customer Experience Pro

SRP Companies; Cary (NC); Hybrid; USD 51,000 - 59,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Weekly pay

Short-term disability

Life insurance

Paid time off

Holidays & floating holidays

401(k) with match

Meal allowance for overnight travel

Travel training

Job summary

Strategic Retail Partners in Raleigh, NC is seeking a Route Service Representative with strong merchandising, customer service and driving skills to support our retail partners.

The role involves independent travel across a large territory, setting up displays, maintaining planograms, and partnering with store managers to drive sales. It is an hourly, non-exempt position with 48–52 hours weekly, base pay $18.01–$19.01 hourly, and generous benefits.

Qualifications

• Valid driver’s license and a good driving record.
• Tech-savvy with smartphone apps, Outlook and Zoom.
• Previous experience in customer service, sales and/or retail preferred.
• Able to lift up to 50 pounds and operate in a busy retail environment.
• Must be 21 years of age or older and have ability to rent a vehicle for travel.

Responsibilities

• Travel across a large territory to implement merchandising plans and ensure compliance with company standards.
• Set up, replenish, and merchandise products at stores on a route using SRP fleet vehicles.
• Arrange and maintain product displays to enhance visual appeal and drive sales.
• Maintain planograms to ensure consistency across all locations.
• Set up promotional displays and ensure promotional materials are placed correctly.
• Collaborate with store managers and team members to achieve merchandising goals.
• Manage stock, rotate products, and keep shelves stocked and organized.

Skills

Valid driver's license

Tech savvy

Customer service experience

Retail/sales experience

Tools

Outlook

Zoom

Job description

Strategic Retail Partners in Raleigh, NC is seeking a Route Service Representative with strong merchandising, customer service and driving skills to support our retail partners.

The role involves independent travel across a large territory, setting up displays, maintaining planograms, and partnering with store managers to drive sales. It is an hourly, non-exempt position with 48–52 hours weekly, base pay $18.01–$19.01 hourly, and generous benefits.