Route Dispatcher & Logistics Coordinator

Winebow; Austell (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Winebow in Georgia is seeking a dependable Dispatcher/Delivery Coordinator to support our transportation team. You will learn routes, dispatch drivers, monitor daily deliveries, and resolve issues with drivers, accounts and sales staff.

This full-time on-site role requires strong organizational and customer-relations skills, experience with Roadnet or MobileCast, and proficiency in Word, Excel, and Outlook. You will assist safety programs and generate daily reports.

Qualifications

• High School Diploma or GED required.
• Proficiency in Word, Excel and Outlook.
• Experience with route delivery systems is preferred.
• Excellent organizational and customer relations skills.
• Ability to work extended daily hours and holidays as needed.

Responsibilities

• Establish and maintain knowledge of all delivery routes and customers.
• Dispatch delivery drivers with daily routes and assignments.
• Monitor drivers and resolve issues for drivers, accounts and sales.
• Respond to calls from drivers, accounts and 3PL customers promptly.
• Coordinate with customer service on missed deliveries and turnarounds.
• Track daily exceptions and provide reports to management.
• Support safety programs and investigate incidents as needed.
• Prepare daily driver statistics and assist with DOT programs.
• Back up driver/router duties as required.

Skills

Microsoft Word

Microsoft Excel

Outlook

Customer service

Communication skills

Organizational skills

Route delivery systems

Education

High School Diploma/GED

Tools

Roadnet

MobileCast

Job description

Winebow in Georgia is seeking a dependable Dispatcher/Delivery Coordinator to support our transportation team. You will learn routes, dispatch drivers, monitor daily deliveries, and resolve issues with drivers, accounts and sales staff.

This full-time on-site role requires strong organizational and customer-relations skills, experience with Roadnet or MobileCast, and proficiency in Word, Excel, and Outlook. You will assist safety programs and generate daily reports.