Route Development Supervisor

Air Comfort, Inc; Raleigh (NC); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Company-paid health insurance

Career advancement opportunities

Supportive team environment

Job summary

A Cleaner World is seeking a motivated Route Development Supervisor to enhance our home pickup and delivery service in the Triangle area. This pivotal role involves building new routes, generating sales, and developing team members.

The ideal candidate will have strong communication skills and a background in sales or customer service. We offer competitive compensation with base salary, sales incentives, and benefits, promoting a supportive growth-oriented environment.

Qualifications

• Valid driver's license and ability to operate a company vehicle.
• Ability to lift and handle customer orders during route operations.
• Experience in route sales, territory development, or related fields is a plus.

Responsibilities

• Operate and grow an existing home pickup and delivery route.
• Generate new customers by prospecting neighborhoods and businesses.
• Monitor route performance, customer retention, and service quality.

Skills

Communication skills

Sales ability

Interpersonal skills

Leadership potential

Job description

A Cleaner World, a trusted name in professional dry cleaning and laundry services since 1969, is seeking a motivated and customer-focused Route Development Supervisor to help expand our home pickup and delivery business throughout the Triangle area (Raleigh, Cary, Apex, NC). This unique opportunity is ideal for individuals who thrive in both sales and operations, offering a clear path for career advancement as the business grows. As a Route Development Supervisor, you will play a pivotal role in building new routes, developing team members, and shaping the future of our expanding service area. Join a company that values initiative, accountability, and leadership, and be part of a team dedicated to exceptional customer service and growth.

Responsibilities

• Operate and grow an existing home pickup and delivery route through outstanding service and relationship building
• Actively generate new customers by prospecting neighborhoods, businesses, and referral partners within the Triangle
• Increase weekly route sales through consistent sales activity and excellent customer service
• Identify and develop profitable, efficient route opportunities
• Recruit and train a replacement driver once a route reaches its target sales level
• Transition developed routes to new drivers and provide ongoing coaching and supervision
• Monitor route performance, customer retention, sales growth, and service quality
• Collaborate with the Route Manager and operations team to support market development
• Foster a culture of accountability, growth, and exceptional customer service within the team

Qualifications

• Valid driver’s license and ability to safely operate a company vehicle
• Ability to lift and handle customer orders as part of daily route operations
• Strong communication and interpersonal skills
• Comfortable with sales, prospecting, and building customer relationships
• Experience in route sales, territory development, outside sales, customer service, or related fields is a plus
• Demonstrated ability to work independently and manage time effectively
• Leadership potential and willingness to coach and develop others
• Willingness to work throughout the Triangle market
• Initiative, reliability, and a strong work ethic

Compensation

Starting base salary: $46,800 per year ($900/week), plus 5% of sales growth generated on the route being developed. Growth incentives are paid monthly. Expected first-year compensation is approximately $51,000, depending on results. Base salary and total compensation increase with each successful route developed and handed off, with clear advancement opportunities as the business grows.

Benefits

• Company-paid health insurance begins after successful completion of the first route handoff
• Performance-based compensation increases as additional routes are developed
• Clear career path to Triangle Route Manager with additional compensation incentives
• Opportunity to work with a well-established, reputable company
• Supportive team environment focused on growth and professional development