Route Delivery & Customer Service Specialist (Water)

Culligan; Burlington (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Career Advancement Opportunities

Paid Training

Flexibility

Job summary

Culligan Water in Burlington, IA is seeking a Route Driver to perform deliveries along a designated route and to manage invoicing and collections for products delivered. The role emphasizes delivering a high level of service to customers along the route.

The position requires a valid driver's license, the ability to lift up to 50 lbs, and adherence to safety protocols. Experience with route delivery and customer service is preferred but not mandatory.

Qualifications

• High school Diploma or equivalent GED.
• 1-3 years route experience preferred, although not required.
• Ability to use a handheld computer.
• Attention to detail and ability to follow protocols along with a strong sense of timeliness and organization.
• Excellent interpersonal, communication and problem-solving skills.
• Excellent customer service skills.
• A valid driver’s license.
• Position requires regularly lifting up to 50 lbs.
• If license is from Illinois will need class c.
• DOT physical can be completed if hired.

Responsibilities

• Delivering water treatment products to homes and businesses in an efficient and timely manner.
• Preparing, processing, and executing delivery orders in addition to collecting related monies and issuing invoices.
• Handling customer issues, complaints and problems in a courteous and prompt manner while exhibiting an overall customer–focused style of service.
• Following all safety protocols and company regulations.
• Maintain company vehicles and equipment.
• After completing route and taking care of daily duties of cleaning out truck and putting items away, check with manager for additional tasks.

Skills

Communication skills

Customer service

Problem solving

Timeliness

Attention to detail

Interpersonal skills

Education

High school diploma or GED

Tools

Handheld computer

Job description

Culligan Water in Burlington, IA is seeking a Route Driver to perform deliveries along a designated route and to manage invoicing and collections for products delivered. The role emphasizes delivering a high level of service to customers along the route.

The position requires a valid driver's license, the ability to lift up to 50 lbs, and adherence to safety protocols. Experience with route delivery and customer service is preferred but not mandatory.