Route Based Driver

United Site Services; Foxborough (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

United Site Services seeks a Service Technician to operate a company service truck and service portable restrooms and holding tanks across Massachusetts. This role emphasizes safety, reliability, and timely service at customer sites.

You will drive, perform routine servicing, and communicate with customers to ensure standards are met. A CDL or non-commercial license is acceptable; strong communication and problem-solving skills are essential.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Drive and operate service truck per DOT rules and USS requirements.
• Service portable toilets and holding tanks to company standards.
• Maintain safety and cleanliness; comply with safety guidelines.
• Interact with customers on site to ensure service quality.
• Adjust routes as needed and provide feedback for efficiency.
• Anticipate customer needs and plan for current and future services.

Skills

Commercial driving

Time management

Customer service

Communication skills

Problem solving

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.