Route Based Driver

United Site Services, Inc; Foxborough (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

United Site Services, Inc. is seeking a Service Technician to operate a company service truck and visit customer locations to service and pump portable restrooms and holding tanks.

The role emphasizes safe operation in line with USS and DOT standards and delivering excellent customer service. Candidates should have at least two years of commercial driving experience, and hold a CDL or non-commercial license.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate service truck and drive to customer sites to service/pump/clean portable restrooms and holding tanks.
• Perform duties safely in compliance with USS and DOT standards to prevent accidents or injuries.
• Lift/push 50–150 lbs frequently during shifts while performing servicing tasks.
• Conduct portable toilet servicing to USS 8 point standard.
• Interact with customers on-site to ensure services meet quality expectations.
• Adjust routes as needed to meet customer needs and timelines.
• Provide routing feedback to improve efficiency and customer satisfaction.

Skills

Driving experience

CDL or non-commercial license

Customer service

Time management

Communication

Problem solving

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.