Round Table Pizza #01422 - Shift Supervisor

Ontario Trillium Foundation; Fresno (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Round Table Pizza in Fresno, CA is seeking a dependable Shift Supervisor to lead shifts, support teams, and deliver an exceptional guest experience. You’ll oversee operations, ensure food quality, and maintain safety standards.

You’ll coach team members, manage labor, and handle cash procedures while upholding company policies. This role offers opportunities for growth into higher leadership positions within the restaurant group.

Qualifications

• Minimum one year of restaurant/leadership experience.
• Strong customer service and communication skills.
• Willingness to work evenings and weekends.

Responsibilities

• Lead restaurant operations during assigned shifts.
• Coach team members to ensure shift execution.
• Ensure food quality, recipe adherence, and portion control.
• Monitor guest service and address customer concerns promptly and professionally.
• Maintain cleanliness and organization of dining room, kitchen, restrooms, and work areas.
• Complete opening, shift, and closing procedures accurately.
• Monitor labor deployment and productivity during shifts.
• Maintain cash-handling procedures and accountability.
• Ensure food safety, sanitation, and company policies are followed.
• Verify completion of shift tasks and operational checklists.
• Assist with training and development of new team members.
• Communicate operational issues or guest feedback to management.

Skills

Leadership

Customer Service

Communication

Team Building

Time Management

Attention to Detail

Tools

POS System

Cash Handling

Job description

Shift Supervisor - Round Table Pizza

We're looking for dependable, service-minded leaders who take pride in running great shifts, supporting their teams, and delivering an exceptional guest experience.

The Shift Supervisor serves as a key leader during assigned shifts and helps ensure operational excellence, food quality, cleanliness, accountability, and guest satisfaction.

What You’ll Do

• Lead restaurant operations during assigned shifts

• Support and coach Team Members to ensure successful shift execution

• Ensure food quality, recipe adherence, and portion control standards are maintained

• Monitor guest service and address customer concerns promptly and professionally

• Ensure dining room, kitchen, restrooms, and work areas remain clean and organized

• Complete opening, shift, and closing procedures accurately

• Monitor labor deployment and productivity during shifts

• Maintain cash-handling procedures and accountability standards

• Ensure food safety, sanitation, and company policies are consistently followed

• Verify completion of assigned shift tasks and operational checklists

• Assist with training and development of new Team Members

• Communicate operational issues, staffing concerns, or guest feedback to management

What We’re Looking For

• Positive attitude and strong work ethic

• Leadership ability and desire to grow within the organization

• Strong customer service and communication skills

• Ability to remain calm and focused during busy periods

• Reliable, punctual, and accountable

• Ability to lead by example and hold standards

• Strong organizational and time-management skills

• Flexible availability, including evenings and weekends

• Valid driver's license and reliable transportation preferred

Preferred Qualifications

• Minimum one year of restaurant, retail, hospitality, or leadership experience

• Prior shift lead, key holder, supervisor, or management experience preferred

• Basic computer and POS system knowledge

• Food safety certification (or ability to obtain)

Leadership Traits We Value

We are looking for leaders who:

• Take ownership of their shift

• Lead from the front

• Hold themselves and others accountable

• Enjoy helping guests and developing teammates

• Embrace feedback and continuous improvement

• Demonstrate professionalism and integrity

Why Join Us

• Opportunity to develop leadership skills

• Clear path toward Assistant Manager and Store Manager positions

• Team-oriented work environment

• Flexible scheduling

• Opportunity to learn all aspects of restaurant operations

• Growth opportunities for high-performing leaders