Round Rock 01 Deli - Food Service Rep - Part-Time

H-E-B; Round Rock (TX); Sur place; USD 20 664 - 27 552; Temps partiel

Résumé du poste

A leading grocery retailer in Round Rock, TX, is seeking a part-time Food Service Representative to provide exceptional customer service while preparing and merchandising products in the deli. Candidates should have strong customer service skills and be at least 18 years old, with a high school diploma or equivalent. This role offers a dynamic work environment where teamwork and quality service are prioritized.

Qualifications

• Minimum age 18 (mandatory).
• Completion of Company Orientation and food safety training upon hire.

Responsabilités

• Provide superior customer service.
• Prepare, package, and merchandise fresh products.
• Maintain food safety and sanitation standards.

Connaissances

Strong customer service skills

Communication and interpersonal skills

Planning and organizing skills

Knowledge of computer systems and equipment

Formation

High school diploma or equivalent

Description du poste

Overview

Join to apply for the Round Rock 01 Deli - Food Service Rep - Part-Time role at H-E-B

We are seeking energetic and motivated Partners to work hard and have fun while making our Customers feel welcome. We welcome you to join our community where People come first.

Responsibilities

As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you're eligible, you\'ll become an Owner in the company, so we\'re looking for commitment, hard work, and a focus on quality and Customer service. \'Partner-owned\' means our most important resources -- People -- drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

We are looking for:

• HEART FOR PEOPLE... commitment to work hard to make sure People come first
• HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success
• PASSION FOR RESULTS... initiative to step up and do what needs doing

What is the work?

Customer Service:

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections

Food Service / Production:

• Prepares, packages, and merchandises fresh product effectively
• Slices, packages, labels, rotates, and culls products for poor quality
• Assists in technical areas as needed (e.g., basic set-up and clean-up processes)

Sales:

• Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales

Food Safety:

• Cleans and sanitizes display cases
• Operates / maintains equipment properly
• Complies with H-E-B food safety and sanitation standards
• Complies with department / Store operating procedures

Additional Department-Specific Responsibilities:

Bakery:

• Records production and shrink to aid in production planning
• Assists in technical areas as needed (e.g., baking, frying, and decorating)
• Culls bakery products for poor quality, expiration dates

Deli:

• Takes care of service counter Customers
• Uses ordering system applications
• Uses Fresh Production Planner
• Performs inventory management processes (MSI, PAW) as required
• If applicable, ensures catering orders are prepared and ready in time for Customer pickup
• Performs all sanitation and maintenance tasks for Deli slicers

Prepared Foods:

• Serves / packages products at customer\'s request
• Educates customers on preparation / reheating instructions of prepared foods
• Prepackages condiments (sauces, dressings) for prepared food items
• Cuts, slices, dices, chops, food in preparation for chef

What is your background?

• Minimum age 18 (mandatory)
• High school diploma, or equivalent
• Completion of Company Orientation, and food safety and sanitation training upon hire

Do you have what it takes to be a fit as an H-E-B Food Service Representative?

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Can you...

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Perform the following, based on your Department?

Bakery

• Constantly reach at waist, grasp
• Frequently stand, walk, reach at shoulder, bend
• Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction
• Occasionally be exposed to wet, cold, hot conditions, loud noise
• Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs

Deli

• Constantly reach at waist, grasp
• Frequently stand, walk, stoop
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to wet, cold, hot conditions, loud noise
• Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs
• While there may be exceptions, the measurements noted are generally defined as -- Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

It is Partners\' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

Location: Round Rock, TX