Rough Rider State Park Seasonal Customer Service Associate

North Dakota Parks & Recreation Department; Medora (ND); On-site; USD 12,000 - 16,000; Full time

Job summary

North Dakota Parks & Recreation Department is seeking a friendly Park Guest Services attendant to greet visitors, provide information, and process fees at park entrances. You will register campers and day visitors, assist with concessions, and support staff with light administrative tasks.

This role requires basic math and cash handling, comfort working outdoors in varying weather, and availability on weekends and holidays. Join a team dedicated to safe, enjoyable park experiences.

Qualifications

• At least 14 years of age or older.
• Strong basic math and cash‑handling abilities.
• Ability to work independently and stay alert during long periods of inactivity.
• Comfortable working outdoors in varying weather conditions.
• Availability to work weekends, holidays, and flexible shifts.

Responsibilities

• Greet park visitors in a friendly and professional manner.
• Provide information about park amenities, trails, events, rules, and safety.
• Collect entrance and camping fees; issue permits and receipts.
• Register campers and day-use visitors using park systems.
• Monitor visitor activity and report unusual events or emergencies.
• Keep visitor areas, booths, and informational displays clean and organized.
• Support staff with light administrative tasks and special programs.
• Rotate through different customer service stations to gain varied experiences.
• Operate point‑of‑sale (POS) systems for cash and card transactions.
• Restock inventory and assist with inventory counts.
• Maintain cleanliness and sanitation of concession areas, equipment, and dining spaces.
• Assist with opening and closing duties, including setup, cleaning, and securing the area.
• Provide visitors with friendly information about park amenities, programs, and events.
• Report maintenance or safety concerns to supervisors promptly.

Skills

Cash handling

Customer service

Math basics

Communication

Job description

Key Responsibilities

• Greet Park visitors in a friendly and professional manner
• Provide information about park amenities, trails, events, rules, and safety
• Collect entrance and camping fees; issue permits and receipts
• Register campers and day-use visitors using park systems
• Monitor visitor activity and report unusual events or emergencies
• Keep visitor areas, booths, and informational displays clean and organized
• Support park staff with light administrative tasks and special programs
• Rotate through different customer service stations to gain varied experiences
• Prepare and serve food and beverages following health and safety guidelines
• Operate point-of-sale (POS) systems for cash and card transactions
• Restock inventory and assist with inventory counts
• Maintain cleanliness and sanitation of concession areas, equipment, and dining spaces
• Assist with opening and closing duties, including setup, cleaning, and securing the area
• Provide visitors with friendly information about park amenities, programs, and events
• Report maintenance or safety concerns to supervisors promptly

What You’ll Gain

• Meet new people and explore the park
• Build customer service, teamwork, and communication skills
• Get hands‑on experience with food service, retail, and money‑handling
• Enjoy fast‑paced, fun shifts — no two days are the same

Minimum Qualifications

• Applicants must be at least 14 years of age or older.
• Strong basic math and cash‑handling abilities.
• Ability to work independently and remain alert during long periods of inactivity.
• Comfortable working outdoors in varying weather conditions.
• Availability to work weekends, holidays, and flexible shifts.

Application Requirements

• Applicants must be legally authorized to work in the United States. The agency does not provide sponsorship of any kind.
• A background check and criminal investigation are required for this position.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23‑12‑10.