Temporary Seasonal Visitor Services Tech – James M. Robb Colorado River State Park

State of Colorado; Colorado; On-site; USD 19,000 - 28,000; Full time

Job summary

Colorado Parks and Wildlife is seeking a temporary visitor services assistant to greet visitors, sell park passes and licenses, and manage reservations. You will handle phone inquiries, collect revenue, and assist with events and park operations.

The role emphasizes strong communication, reliability, and a customer-focused approach in a park setting. The position runs up to 40 hours per week for nine months, with possible schedule accommodations for school, and no housing provided.

Qualifications

• Must be at least 16 years of age.
• Must have a valid driver's license or reliable transportation.
• Ability to work weekends, holidays, and varied shifts.
• Experience handling money and working with the public is helpful but not required.
• May undergo criminal background investigation.
• Strong interpersonal communication skills.
• Ability to work with little supervision.
• May be assigned to an 8- or 10-hour shift at the entrance station.
• May not be able to leave for lunch.

Responsibilities

• Provide information on the park and the area to visitors.
• Utilize a Point of Sale System to sell passes, permits, camping, registrations, licenses, and gift certificates.
• Answer telephones and take detailed messages.
• Accurately collect revenue, complete shift reports, and summarize shift box.
• Prepare campground reservation forms and documents.
• May document and report visitor complaints.
• Perform cleaning and light maintenance in offices, restrooms, and common areas.
• Assist with special events or programs within the park.
• Prioritize tasks and multi-task effectively.

Skills

Customer service

Interpersonal communication

Cash handling

Public interaction

Reliability

Work with limited supervision

Flexibility for weekends/holidays

Driver's license

Background check readiness

Job description

THIS IS A TEMPORARY POSITION (9 MONTHS OR LESS) - $17.00/HOUR + depending on experience with an opportunity for increase during the course of employment.

EMPLOYMENT STARTS March-May THROUGH September-October.

This announcement will remain open until FILLED. You are encouraged to apply early.

NOTE:

This position is up to 40 hours per week and up to nine months in duration. School schedules MAY be accommodated. Housing is NOT provided.

If you have any questions feel free to email [e-mail]

The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the state's natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion we welcome applications from people of diverse backgrounds and abilities.

COLORADO PARKS AND WILDLIFE (CPW)

Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources. Colorado Parks and Wildlife.

Job Description:

A customer service based position that involves working in a visitor center greeting visitors, or may be assigned to work in the field in specialized duties at some parks. Daily interaction with park visitors requires effective communication and public relations skills. Specific Duties may include:

• Provide information on the park and the area to visitors
• Utilize a Point of Sale System to sell passes, permits, camping, registrations, fishing/hunting license and gift certificates
• Answer telephones and take detailed messages.
• Accurately collect revenue, complete shift report and shift box at end of each shift.
• Prepare campground reservations forms and documents. (Island Acres and Fruita)
• May document and report visitor complaints.
• Cleaning and light maintenance duties of interior and offices, restrooms, kitchen, watering plants, and litter pick up.
• May assist with special events or programs within the park.
• Prioritize job duties
• Multi-tasking

Other duties as assigned

BASIC REQUIREMENTS:

• Must be at least 16 years of age
• Must have a valid drivers’ license or reliable transportation
• Must be able to work weekends, holidays, and varied shifts.
• Previous experience handling money and working with the public is helpful but not required.
• May need to undergo criminal background investigation.
• Possess strong interpersonal communication skills.
• Ability to work with little supervision.
• May be required to work the entrance station for an 8 or 10 hour shift
• May not be able to leave for lunch

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at [e-mail].

E-Verify employer: The Department of Natural Resources participates in E-Verify in accordance with the program's Right to Work for all newly-hired employees. Employees are queried through the electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify identity and employment eligibility. You may complete section 1 of the I-9 form upon your acceptance of a job offer letter, but no later than your first day of employment and in addition, on your first day, but no later than the third day, you are required to submit original documents to verify your eligibility to work in the U.S. Learn more about E-Verify, including your rights and responsibilities.

Toll–Free Applicant Support - Technical Help: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at 855-524-5627, Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it. The Human Resources Office will be unable to assist with these types of technical issues.

Pursuant to the DNR-120 Fleet and Driving Standards Administrative Directive, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

• Have an assigned State fleet vehicle
• Are required to operate a vehicle as part of the position
• Utilize a State fleet vehicle as a pool vehicle