Rotating Relationship Banker

Community Bank, N.A.; Tunkhannock (Wyoming County); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Paid holidays

Paid vacation

Medical insurance

Vision insurance

Dental insurance

401K with employer match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a Relationship Banking Representative to serve as a frontline ambassador, delivering a consistent, customer-centric banking experience across teller and desk duties.

You will build trust through active listening, educate customers on products and digital tools, and guide them toward appropriate solutions while adhering to policy and security standards. You will manage routine transactions, open/close accounts, process wires, and coordinate with internal teams to

Qualifications

• Two years of customer service and/or banking experience
• Ability to attend a 5-7 day initial training program, which may involve overnight travel; company covers travel expenses
• Reliable transportation

Responsibilities

• Deliver a welcoming, professional, and personalized customer experience during every interaction.
• Open new accounts, close accounts, initiate wire transfers, and support service requests while educating customers on features, benefits, and tools.
• Educate and guide customers on digital banking tools, self-service options, and best practices.
• Assist customers with issues such as balance discrepancies, debit card fraud, and other service needs.
• Coordinate with internal partners to ensure timely, accurate resolution.
• Manage customer flow and wait times by scheduling appointments with appropriate team members.
• Identify customer needs and recommend banking solutions without pressure-based selling.
• Refer customers to specialists for more complex financial needs.
• Travel to multiple branch locations as required to support staffing and service levels.

Skills

Interpersonal skills

Listening

Communication

Attention to detail

Math skills

Digital banking tools

Travel willingness

Teamwork

Integrity

Education

High School Diploma or GED

Tools

Microsoft Office

Banking systems

Digital banking tools

Job description

Community Bank, N.A. is seeking a Relationship Banking Representative to serve as a frontline ambassador, delivering a consistent, customer-centric banking experience across teller and desk duties.

You will build trust through active listening, educate customers on products and digital tools, and guide them toward appropriate solutions while adhering to policy and security standards. You will manage routine transactions, open/close accounts, process wires, and coordinate with internal teams to