Rotating Equipment Specialist - Field Service Engineer

Elliott Group, Ebara Corp; Jeannette (Westmoreland County); Presencial; USD 80.000 - 120.000; Jornada completa

Descripción de la vacante

Ebara Elliott Energy is seeking a Technical Service Engineer to deliver high-level engineering support for rotating equipment including compressors, steam turbines, and cryogenic pumps. You will troubleshoot, analyze performance, and prepare technical reports for warranty and field improvements.

The role requires independent problem-solving, field visits, and collaboration with multiple engineering groups to drive product reliability and service enhancements for customers in challenging

Formación

• Bachelor’s degree in Mechanical or Industrial engineering or a similar discipline.
• 4+ years’ engineering experience with rotating equipment (compressors, turbines, pumps, etc.).
• Prior experience troubleshooting complex machinery preferred.
• Working knowledge of product specifications and manufacturing principles.
• Prior customer support experience preferred.
• Experience troubleshooting vibration issues preferred.

Responsabilidades

• Performs and directs key investigations, projects and related activities which require independent action and decision.
• Executes service engineering assignments requiring application of engineering theory, standard techniques, procedures, computer programs and criteria which require independent action and decision.
• Assists field engineers in resolving major technical matters pertaining to start-up, operation and maintenance problems, repair, or rebuild on major Elliott equipment, packages and related systems.
• Makes personal visitations to customers and equipment installations to obtain first hand information when troubles exist; responsible for investigating, developing, presenting, and implementing corrective steps.
• Operates vibration diagnostic equipment for purpose of analyzing and documenting field vibration problems, consulting with others to develop corrective action, and issuing reports.
• Collaborates with other departments to ensure prompt and effective problem-solving of reported field troubles for assigned product line.
• Performs liaison functions with other engineering departments on the specification, manufacturing, assembly, material quality, testing, repair, performance, and operation for assigned product(s).
• Collaborates with other engineering groups in development of new products and improvement of existing products from a service standpoint.
• Reviews field performance data, makes calculations, and issues customer reports on performance testing.
• Initiate drafting requests and approve layout and detail drawings relating to field programs and service requests.
• Estimates costs of resolving epidemic or extraordinary troubles and provides technical assistance in warranty policy administration.
• Direct support of customers/users both at-site and in-office.
• Provides support to Global Service R & D Champion, as requested.

Conocimientos

Rotating equipment

Troubleshooting

Vibration analysis

Customer support

Educación

Bachelor’s degree in Mechanical or Industrial engineering

Descripción del empleo

Ebara Elliott Energy is seeking a Technical Service Engineer to deliver high-level engineering support for rotating equipment including compressors, steam turbines, and cryogenic pumps. You will troubleshoot, analyze performance, and prepare technical reports for warranty and field improvements.

The role requires independent problem-solving, field visits, and collaboration with multiple engineering groups to drive product reliability and service enhancements for customers in challenging