Career Advisor

Ross-Innovative-Employment-Solutions; Conover (NC); On-site; USD 30,000 - 33,000; Full time

Job summary

Ross Innovative Employment Solutions is hiring a Pathway Home Career Advisor to deliver pre-release and post-release workforce services for justice-involved individuals. You will plan careers, support employment readiness, and coordinate services across correctional facilities, NCWorks centers, and communities.

Work involves evening/weekend flexibility and multiple locations, with strong emphasis on case management, advocacy, and collaboration with partners to secure stable employment and

Qualifications

• Associate degree or equivalent in a related field or experience with reentry services.
• Experience in workforce development, case management, or counseling is preferred.
• Familiarity with justice-involved populations and reentry challenges.
• Good communication, organization, and relationship-building abilities.
• Ability to travel locally as needed.

Responsibilities

• Recruit, enroll, and guide participants through program services in facilities and community settings.
• Assess work history, education, and barriers to identify career pathways.
• Develop individualized employment plans focused on short and long-term goals.
• Provide career advising, resume help, interview prep, and job search support.
• Maintain regular contact and coordinate with employers and partners.
• Maintain participant files, data entry, and required reporting.

Skills

Communication skills

Customer service

Organizational skills

Relationship-building

Interpersonal skills

Ability to travel locally

Education

Associate degree in workforce development, social work, criminal justice, public administration, human services, or related field

Tools

Computer skills

Job description

• Compensation: USD 22.84 - USD 23.56 - hourly

Company Description

Do you enjoy helping people build a better future?

At Ross, we are passionate about Shaping Tomorrow's Workforce Today. As a national leader in workforce development, we help job seekers discover meaningful careers while connecting employers with the talented people they need to grow.

Every day our team has the opportunity to make a real difference in the lives of individuals, families, businesses, and communities. Whether we're helping someone land their first job, supporting a career change, or partnering with employers to strengthen their workforce, our work creates lasting impact.

If you're looking for a career where your work has purpose, where you can inspire others, and where you can grow professionally while making a difference, we'd love to have you join our team.

Come build careers. Strengthen communities. Shape Tomorrow's Workforce with Ross.

Job Description

The Pathway Home Career Advisor provides pre-release and post-release workforce and reentry services to justice-involved individuals preparing to transition back into the community. This position supports participants through career planning, employment preparation, case management, and supportive services coordination to help individuals successfully obtain employment, training, and long-term stability. Work is performed in correctional facilities, detention centers, NCWorks Career Centers, and community settings, with flexibility to work evenings, weekends, and multiple office locations as needed.

• Recruit, enroll, and guide eligible participants through program services within correctional facilities and community settings.
• Assess participant work history, education, skills, abilities, and barriers to employment while helping participants identify solutions and career pathways.
• Develop individualized employment and service plans focused on short and long term employment, education, training, retention, and self-sufficiency goals.
• Provide career advising, employment readiness coaching, resume assistance, interview preparation, job search support, workshops, and referrals to community resources and supportive services.
• Maintain regular contact with participants to support job readiness, employment retention, advancement, and ongoing program participation.
• Coordinate with employers, correctional facilities, NCWorks partners, educational institutions, and community organizations to connect participants with employment, training, and supportive services opportunities.
• Maintain information on local employers, workforce resources, training opportunities, and community services available to participants.
• Participate in and/or host job fairs, hiring events, and workforce outreach activities.
• Maintain accurate participant files, case notes, data entry, attendance records, retention tracking, and required program reporting in compliance with program requirements.
• Any additional duties as assigned.

Qualifications

• Associate degree from an accredited college or university in workforce development, social work, criminal justice, public administration, human services, or a related field; or equivalent combination of education, work experience, and lived experience.
• One to three years of experience in workforce development, reentry services, case management, counseling, or related programs is preferred.
• Knowledge of or experience working with justice-involved individuals and understanding the challenges associated with incarceration and community reentry.
• Some local travel may be required.
• Familiarity with the communities being served and available local resources.
• Excellent communication, computer skills, customer service, organizational, and relationship-building skills.
• Ability to work effectively with participants, correctional staff, employers, and community partners.

Additional Information

Ross Innovative Employment Solutions (Ross IES) is committed to providing an environment that is free from unlawful discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons.

At ROSS, we are strengthened by diversity. We are committed to providing a work environment where everyone is included and treated fairly and with respect. If you have a disability and require accommodation during the application or hiring process, please advise your Talent Acquisition Partner.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].