Ropes Course Guide: Elevate Guests Safely & Inspire

WonderWorks Attraction; Pigeon Forge (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

WonderWorks in Pigeon Forge, Tennessee, is seeking energetic Ropes Course Attendants to help guests explore our multi-level ropes course and enjoy a safe, WONDERful experience. You will greet guests, instruct and supervise them per SOPs, fit harnesses, and ensure compliance with height/weight requirements while standing, walking, and climbing throughout shifts.

This role requires excellent communication, customer service, and a readiness to work nights, weekends, and holidays in a fast-paced,

Qualifications

• Must be 17 years or older.
• Able to stand, walk, climb, balance, and lift up to 100 pounds.
• Excellent communication and customer service skills.
• Observational and risk-management skills for safety.
• Ability to work nights, weekends, holidays, and various weather conditions.
• Previous high ropes/zipline/climbing experience preferred.

Responsibilities

• Greet and welcome guests in the ropes course area.
• Instruct and supervise guests safely through the ropes course by following SOPs.
• Ensure guests meet height, weight, and clothing requirements.
• Properly fit harnesses per training and course manufacturer’s requirements.
• Stand, walk, balance, stoop, and climb to various areas of the attraction.
• Perform other duties as assigned.

Skills

Communication

Customer service

Observation

Risk management

Shift flexibility

Physical fitness

Job description

WonderWorks in Pigeon Forge, Tennessee, is seeking energetic Ropes Course Attendants to help guests explore our multi-level ropes course and enjoy a safe, WONDERful experience. You will greet guests, instruct and supervise them per SOPs, fit harnesses, and ensure compliance with height/weight requirements while standing, walking, and climbing throughout shifts.

This role requires excellent communication, customer service, and a readiness to work nights, weekends, and holidays in a fast-paced,