Rooms Inspector & Quality Champion

BENCHMARK; Cincinnati (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality in Cincinnati is seeking a Housekeeping Inspector to join The Phelps team. You will inspect guest rooms to uphold our cleanliness standards and help onboard new staff, ensuring every detail meets our guest experience goals.

Responsibilities include supervising and training team members, distributing daily tasks, managing linen inventories, and reporting maintenance needs. This role rewards diligence, teamwork, and a commitment to safety and exceptional service.

Qualifications

• 6 months experience in a similar Housekeeping position desirable.
• Engaging and caring personality.
• Time management skills.
• Ability to work on feet for extended periods.
• Ability to communicate effectively.
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, and position self to reach corners and lean spaces; observe conditions, detect odors, and operate cleaning equipment.
• Lift, carry and position loads of at least 25 lbs.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Coordinate the day’s workflow and distribution of duties.
• Inspect guest rooms following highest quality standards.
• Hold department employees accountable for quality standards.
• Supervise and train staff to maintain cleanliness.
• Assist with performing inventory of linen and supplies.
• Assist in completion of performance evaluations.
• Distribute work and assign rooms to staff.
• Coordinate activities with the Housekeeping team.
• Report maintenance needs accordingly.
• Ensure safe handling of cleaning chemicals.

Skills

Engaging personality

Time management

Effective communication

Read room numbers

Stand long periods

Lift up to 25 lbs

Job description

Pyramid Global Hospitality in Cincinnati is seeking a Housekeeping Inspector to join The Phelps team. You will inspect guest rooms to uphold our cleanliness standards and help onboard new staff, ensuring every detail meets our guest experience goals.

Responsibilities include supervising and training team members, distributing daily tasks, managing linen inventories, and reporting maintenance needs. This role rewards diligence, teamwork, and a commitment to safety and exceptional service.