Room Inspector

Pyramid Global Hospitality; Waltham (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Pyramid Global Hospitality is seeking a detail‑oriented Inspector to join our housekeeping team. You will inspect guest rooms for cleanliness, train new staff, and help maintain high standards across the property.

Engaging, reliable candidates who communicate well and manage time efficiently will thrive in this role. The position focuses on safe handling of cleaning chemicals and coordinating daily workflow with the team.

Qualifications

• 6 months experience in a similar Housekeeping position desirable.
• Engaging and caring personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort/hotel cleanliness.
• Coordinate the day’s workflow and distribution of duties.
• Inspect guest rooms following highest quality standards.
• Hold department employees accountable for the highest quality standards.
• Supervise and train staff to ensure that standards of cleanliness are maintained.
• Assist with performing inventory of linen and supplies.
• Assist in completion of performance evaluations.
• Distribute work and assign rooms and duties to staff.
• Coordinate activities with Housekeeping team.

Skills

Guest service

Team collaboration

Effective communication

Time management

Safety awareness

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

About Our Property

What you will have an opportunity to do: The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as an Inspector. The Inspector spends most of the shift inspecting guest rooms to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The Inspector also motivates and inspires employees so they can achieve desired results.

Your Role

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Coordinates the day’s workflow and distribution of duties
• Inspect guest rooms following highest quality standards.
• Hold department employees accountable for the highest quality standards.
• Supervise and train staff to ensure that standards of cleanliness are maintained.
• Assists with performing inventory of linen and supplies.
• Assists in completion of performance evaluations.
• Uses judgment and experience to distribute work, assign rooms and duties to staff
• Coordinate activities with Housekeeping team
• Reports maintenance needs accordingly
• Ensures employees are using/handling cleaning chemicals safely.
• Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management

What are we looking for?

Qualifications

• 6 months experience in a similar Housekeeping position desirable
• Engaging and caring personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to read room numbers, dates, and basic instructions.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Compensation

$19.00

$19.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.