Rooms Inspector

Shamin Hotels, Inc.; Sandston (VA); On-site; USD 19,000 - 28,000; Full time

Job summary

Shamin Hotels is seeking a Rooms or Housekeeping Inspector to oversee cleanliness in guest rooms and public areas, partnering with staff to uphold high standards. The role emphasizes routine inspections, training, and reporting to improve guest satisfaction and operations.

The position reports to the General Manager and requires collaboration with front desk, maintenance, and other departments to ensure smooth, safe, and compliant housekeeping operations.

Qualifications

• Inspect Rooms thoroughly to ensure cleanliness and maintenance.
• Train and supervise housekeeping staff on cleaning procedures, standards, and safety protocols.
• Maintain accurate records of room inspections and cleanliness scores.
• Coordinate with housekeeping staff and other departments to ensure seamless operations.

Responsibilities

• Inspect Rooms: Conduct thorough inspections of guest rooms and suites to ensure cleanliness and maintenance standards.
• Training and Supervision: Train and supervise housekeeping staff on procedures and safety protocols; provide feedback and coaching.

Skills

Inspection skills

Training & supervision

Quality assurance

Safety compliance

Documentation

Team collaboration

Job description

Job Title: Rooms or Housekeeping Inspector

Company: Shamin Hotels

Organizational Structure:

Department: Operations

FLSA Status: Full-time, Non-Exempt (Hourly)

Reports To: General Manager

Supervision: Housekeeping Associates

Pay Structure: Hourly, Paid Bi-weekly

Position Overview

The Housekeeping Inspector oversees and ensures the cleanliness and tidiness of guest rooms, public areas, and back-of-house spaces within the establishment. They work closely with housekeeping staff to maintain high standards of cleanliness and provide exceptional guest experiences.

Essential Job Functions:

• Inspect Rooms:
  • Conduct thorough inspections of guest rooms and suites to ensure they meet cleanliness and maintenance standards.
  • Check for cleanliness, proper arrangement of furniture, working amenities, and overall presentation.
  • Identify and report any maintenance issues or cleanliness deficiencies to the appropriate departments for prompt resolution.
• Training and Supervision:
  • Train and supervise housekeeping staff on cleaning procedures, standards, and safety protocols.
  • Provide ongoing feedback and coaching to ensure consistent performance and adherence to quality standards.
  • Conduct periodic performance evaluations for housekeeping team members.
• Quality Assurance:
  • Implement and enforce housekeeping standards and procedures to maintain a clean and sanitary environment.
  • Monitor cleaning supplies and equipment inventory to ensure availability and proper usage.
  • Address any guest complaints or concerns related to cleanliness promptly and professionally.
• Documentation and Reporting:
  • Maintain accurate records of room inspections, cleanliness scores, and maintenance requests.
  • Prepare reports on cleanliness scores, inspection findings, and areas for improvement.
  • Communicate inspection results and recommendations to housekeeping management and other relevant departments.
• Team Collaboration:
  • Coordinate with housekeeping supervisors, front desk staff, maintenance personnel, and other departments to ensure seamless operations.
  • Participate in departmental meetings and contribute ideas for improving efficiency and guest satisfaction.
• Safety and Compliance:
  • Ensure compliance with health and safety regulations and standards, including proper handling of hazardous materials and adherence to OSHA guidelines.
  • Conduct regular inspections to identify and address safety hazards and maintain a safe work environment for staff and guests.

Top Requirements:

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.

Passionately Serve: Be Positive, Care Deeply and Create Memories.