Housekeeping Inspector

Embassy Suites by Hilton Kansas City Overland Park; Overland Park (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

Embassy Suites by Hilton Kansas City Overland Park is seeking a Housekeeping Inspector to ensure that guest rooms and public areas meet high cleanliness and maintenance standards. You'll communicate with housekeeping staff, conduct inspections, and report any issues related to safety and hygiene.

The ideal candidate should have a high school diploma and previous experience in housekeeping or hotel operations. This role offers opportunities for career growth within the department, embodying our commitment to internal talent development.

Qualifications

• High school diploma or equivalent required.
• Previous housekeeping or hotel operations experience required.
• Strong attention to detail and commitment to quality standards.

Responsibilities

• Inspect guest rooms to ensure cleanliness and safety standards.
• Verify room readiness, including amenities and overall presentation.
• Communicate room status updates to housekeeping and front desk.
• Identify and report maintenance issues, safety hazards, and cleaning compliance.

Skills

Attention to detail

Communication skills

Time management

Knowledge of cleaning procedures

Education

High school diploma or equivalent

Job description

Job Overview

The Housekeeping Inspector at Encore Hospitality is responsible for inspecting guest rooms, public areas, and back‑of‑house spaces to ensure cleanliness, presentation, and maintenance meet established hotel standards. This role plays a critical part in maintaining quality control within the housekeeping department and ensuring guest rooms are clean, safe, and ready for occupancy. The Housekeeping Inspector works closely with room attendants, housepersons, and management to uphold brand standards and enhance guest satisfaction.

Key Responsibilities

Room Inspections & Quality Control

• Inspect guest rooms after cleaning to ensure they meet cleanliness, safety, and brand standards.
• Verify room readiness, including beds, bathrooms, amenities, furniture placement, and overall presentation.
• Identify deficiencies and communicate corrective actions clearly to room attendants.
• Ensure rooms are released accurately and timely for guest occupancy.

Public Area & Back‑of‑House Inspections

• Inspect public areas and back‑of‑house spaces to ensure cleanliness and organization standards are maintained.
• Coordinate with housekeeping and houseperson staff to address any deficiencies.
• Ensure cleaning schedules and standards are consistently followed.

Operational Support & Coordination

• Communicate room status updates with the housekeeping office and front desk.
• Assist with room assignments and prioritization based on occupancy needs.
• Support housekeeping operations during peak periods or staffing shortages as needed.

Maintenance & Safety Awareness

• Identify and report maintenance issues, safety hazards, or damaged furnishings.
• Ensure compliance with health, safety, and infection control standards.
• Verify proper use and storage of cleaning chemicals and equipment.

Training & Team Support

• Provide feedback and coaching to room attendants to improve performance and quality.
• Assist with training new housekeeping staff on cleaning and inspection standards.
• Promote teamwork, professionalism, and attention to detail within the department.

Qualifications and Skills

Education

• High school diploma or equivalent required.

Experience

• Previous housekeeping or hotel operations experience required.
• Prior inspection or supervisory experience preferred.

Skills

• Strong attention to detail and commitment to quality standards.
• Good communication and interpersonal skills.
• Ability to manage time effectively in a fast‑paced environment.
• Knowledge of housekeeping procedures, cleaning techniques, and safety regulations.

Physical Requirements

• Ability to stand, walk, and move throughout the property for extended periods.
• Ability to bend, reach, kneel, and climb stairs as needed.
• Ability to lift up to 40 lbs.
• Flexibility to work varying shifts, including weekends and holidays.

Work Environment

• Fast‑paced hotel environment requiring attention to detail and time management.
• Indoor work primarily, with frequent movement throughout the property.
• Regular interaction with guests, housekeeping staff, and management.

Opportunities for Growth

Encore Hospitality is committed to developing internal talent. The Housekeeping Inspector role offers opportunities for advancement into supervisory and management positions within the housekeeping department.