Rooms Inspector

Stonebridge Hospitality Associates; Needham (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

medical

dental

vision

PTO

401(k) matching

wellness support

life and disability coverage

Job summary

Stonebridge Hospitality Associates, Needham, MA, is seeking a Room Inspector for Residence Inn Needham. You will inspect guest rooms and public areas, report deficiencies, and coordinate corrective actions to uphold hotel standards.

You will support the housekeeping team, monitor guest feedback, manage inventory, and ensure deep cleaning schedules are followed. This is a full-time, non-exempt role requiring meticulous attention to detail and strong communication with front desk and other

Qualifications

• 2+ years experience in housekeeping or hotel environment.
• Experience inspecting and maintaining cleanliness standards.
• Excellent communication and interpersonal skills.
• Proficiency with housekeeping software and MS Office.
• Strong organizational skills and multitasking in a fast-paced setting.
• Leadership ability to guide the housekeeping team.

Responsibilities

• Inspect guest rooms and public areas to ensure cleanliness meets hotel standards.
• Report unsatisfactory conditions and follow up to ensure corrections.
• Monitor cleanliness in event areas, storage rooms, restrooms, and offices.
• Handle guest feedback and service scores related to housekeeping.
• Coordinate status reports of guestrooms to front desk.
• Assist in inventories of linen, supplies, and equipment.
• Participate in ordering supplies to maintain inventory.
• Perform daily checks of vacant rooms and spaces.
• Maintain key control for security.
• Ensure deep cleaning programs are executed as scheduled.

Skills

Attention to detail

Communication

Leadership

Time management

Multitasking

Independent work

Interpersonal skills

Tools

Housekeeping management software

Microsoft Office (Word, Excel, Outlook)

Job description

City, State:
Needham, Massachusetts

Title: Room Inspector

Location: Residence Inn Needham

FLSA: Non-Exempt

Status: Full-time

Reports to: Executive Housekeeper

Supervises: Housekeeping Department

Pay Range: $18.00-$20.00

Job Summary

The Room Inspector ensures high standards of cleanliness and guest satisfaction by inspecting guest rooms and public areas, reporting deficiencies, and coordinating corrective actions. This role supports the housekeeping department by maintaining cleanliness, monitoring guest feedback, and overseeing inventory levels to uphold hotel standards.

Essential Functions and Duties

• Inspect guest rooms and public areas to ensure cleanliness meets hotel standards.
• Report any unsatisfactory conditions to room attendants and follow up to ensure corrections are made.
• Monitor and maintain cleanliness in event areas, storage rooms, restrooms, and offices.
• Assume responsibility for guest feedback and service scores related to housekeeping.
• Report the status of all guestrooms to the front desk department.
• Collaborate with the Security Office to manage lost and found items.
• Assist in conducting inventories of linen, supplies, and equipment as directed by the Executive Housekeeper.
• Participate in ordering supplies to maintain adequate inventory levels.
• Perform daily checks of vacant rooms, public spaces, and storage areas.
• Maintain departmental key control for security purposes.
• Ensure deep cleaning programs are executed according to schedule.
• Address and resolve any guest or housekeeping-related issues promptly.

Reasonable Accommodations

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills

• 2+ years of experience in housekeeping or a related role, preferably in a hotel environment.
• Experience in inspecting and maintaining cleanliness standards.
• Strong attention to detail and commitment to maintaining high cleanliness levels.
• Excellent communication and interpersonal skills to interact with team members and guests.
• Ability to work independently and manage time effectively.
• Proficiency in using housekeeping management software and Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Leadership skills to guide and motivate the housekeeping team.

Work Environment

• Frequent standing, walking, bending, and stooping for extended periods.
• Must be able to lift and carry objects up to 20 lbs.
• Flexible schedule, including evenings, weekends, and holidays.
• Primarily indoor work inspecting guest rooms and public areas.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2026-10-01

Benefits

• medical
• dental
• vision
• PTO
• 401(k) matching
• wellness support
• life and disability coverage