Rooms Division Manager-KC Airport Marriott - Kansas City, MO

Hotel Equities; Kansas City (MO); On-site; USD 55,000 - 80,000; Full time

Job summary

Hotel Equities is seeking a Rooms Division Manager for the Kansas City Airport Marriott. This role involves overseeing daily operations to enhance guest satisfaction and achieve department goals. Candidates should have leadership experience in hotel operations and knowledge of hospitality standards. Competitive benefits include health insurance and 401(k) matching.

Benefits

Health, vision and dental insurance

401(k) Match

Free Meals and Parking

Paid Vacation

Paid Holidays

Cell Phone Allowance

Discount programs for shopping, travel, tickets and more.

Qualifications

• At least 2 years of leadership in hotel operations.
• Knowledge of FSPMS, Marsha, ADP, and Marriott standards.
• Experience in financial statements and budgeting.

Responsibilities

• Oversee Rooms Division operations to enhance service experience.
• Recruit and develop the Rooms Division team.
• Monitor guest satisfaction and implement improvements.

Skills

Leadership

Guest service

Financial analysis

Communication

Policy implementation

Education

Hotel management experience

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Rooms Division Manager for the Kansas City Airport Marriott in Kansas City, MO.

Your Expertise Shapes Us

This position is responsible for overseeing all day to day Rooms Division operations to deliver an excellent service experience while evaluating guest satisfaction and setting department targets and objectives. Other responsibilities may include but are not limited to the following:

• Ensures the efficient and effective operations of the Hotel
• Recruit, manage, train and develop the Room Division team and other team members
• Ensures the guest satisfaction levels and monitor guest service scores, comments, and social interactions to provide continuous improvement.
• Participates in the development of short term and long term financial and operational plans for the hotel.
• Ensure security and safety for the hotel’s assets.
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
• Ensures Hotel policies and procedures are adhered to.
• Assists General Manager with the execution of hotel objectives.
  
  

You Are

• An experienced focused service General Manager, full- service Assistant General Manager, or previous Room Division Manager, with at least 2 years of leadership in hotel operations
• Working knowledge of FSPMS, Marsha, ADP and Marriott brand standards.
• Knowledgeable in financial statements and budget including staffing guidelines.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Great at developing, and/or implementing policies, procedures and systems to improve business operations.
• Able to embrace property safety programs to include training, reporting and incentives.
• Display initiative, perseverance and analytical skills
• Engaged, authentic, and prepared to positively impact performance for a "best in class" hotel
  
  

We Are

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests and one another.

Vision & Mission - Hotel Equities

What We Can Offer You

• Health, vision and dental insurance -1st of Month after 30 days
• 401(k) Match
• Free Meals and Parking
• Paid Vacation
• Paid Holidays
• Cell Phone Allowance
• Discount programs for shopping, travel, tickets and more.
• Access to our Talent team to help you reach your career growth goals.
  
  

EOE/DFW

All candidates will be required to complete a pre-employment drug screening and background check.

Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager/Rooms Division Manager may be asked to perform

Job Type: Full-time

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
  
  

Experience

• Hotel management: 1 year (Required)
• Hotel Front Office & Housekeeping Leadership: 1 year (Required)
  
  

Work Location: In person