Room Service Supervisor: Elevate Guest Experience

HHM Hospitality; California; On-site; USD 42,000 - 62,000; Full time

Job summary

Salt Wood Kitchen & Oysterette in Monterey area is seeking a Room Service Supervisor to lead service operations and uphold brand standards. You will coach staff, manage inventory, and ensure timely delivery while maintaining guest satisfaction.

The role requires ensuring compliance with liquor rules, safety protocols, and contributing to sustainability goals. Ability to work varied shifts, including holidays and weekends, is needed.

Qualifications

• Previous supervisory or lead experience in foodservice.
• Able to manage inventory within budget and ensure quality standards.
• Strong guest service focus with the ability to handle guest issues gracefully.

Responsibilities

• Train and supervise room service staff to brand standards.
• Ensure adequate inventory of food and supplies within budget.
• Comply with liquor regulations and safety guidelines.
• Respond to guest needs and resolve issues to ensure satisfaction.
• Oversee delivery of food and beverage orders and VIP amenities.
• Perform cash handling per company policies and procedures.
• Support sustainability initiatives per EarthView program.

Skills

Supervisory experience

Food service

Guest service

Inventory management

Cash handling

Safety compliance

Education

High school diploma or equivalent

Job description

Salt Wood Kitchen & Oysterette in Monterey area is seeking a Room Service Supervisor to lead service operations and uphold brand standards. You will coach staff, manage inventory, and ensure timely delivery while maintaining guest satisfaction.

The role requires ensuring compliance with liquor rules, safety protocols, and contributing to sustainability goals. Ability to work varied shifts, including holidays and weekends, is needed.