Room Service Server - Salt Wood Kitchen & Oysterette

HHM Hospitality; Marina (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a culinary destination in Monterey! As a Room Service Server, you'll be responsible for delivering exceptional food and beverage experiences to guests. This role offers a unique opportunity to grow within the hospitality industry, with potential career paths leading to supervisory and management positions. Enjoy a vibrant work environment where your contributions are valued, and be part of a team that believes in excellence and service. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Qualifications

• Previous food service experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Set up and deliver food and beverage orders to guest rooms.
• Respond to customer needs and issues to ensure quality service.
• Conduct floor sweeps and retrieve food and beverage trays.

Skills

Customer Service

Food Service

Cash Handling

Education

High School Diploma or Equivalent

Job description

Overview

Opportunity: Room Service Server

Set up, deliver, and retrieve food and beverage orders to/from guest rooms and hospitality suites in accordance with established guest service and sustainability standards.

Potential Career Path

Server – Room Service Supervisor – Room Service Manager

Essential Job Functions

1. Set up and deliver food and beverage orders.
2. Conduct floor sweeps and retrieve food and beverage trays.
3. Set up and deliver VIP amenities.
4. Service hospitality suites in accordance with banquet event orders and established policies and procedures.
5. Abide by state, federal, and corporate liquor requirements pertaining to serving alcoholic beverages.
6. Complete shift side work as outlined in the hotel’s operating policies and procedures.
7. Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.
8. Report all communication to immediate shift supervisor.
9. Perform cash handling responsibilities in accordance with company policies and procedures.
10. Follow sustainability guidelines and practices related to HHM’s EarthView program.
11. Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
12. Perform other duties as requested by management.

Position Requirements

• High school diploma or equivalent.
• Previous food service experience preferred.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Salt Wood Kitchen & Oysterette is the culinary destination of the Monterey area. Salt Wood features three distinct dining environments: a full-service dining room, lively bar and lounge, and al fresco dining patio. Our experiential oyster bar and central live-fire kitchen serve as the heart and hearth of the restaurant. From cocktails on the patio to large group parties in our multifunctional meeting space and private dining rooms, Salt Wood offers an experience like no other.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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