Room Service Server - Marriott

KAHLER HOSPITALITY GROUP; City of Rochester (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a forward-thinking hospitality group, providing exceptional in-room dining experiences. This part-time position involves taking orders, delivering meals, and ensuring guest satisfaction. Ideal candidates will have strong communication and customer service skills, along with the ability to multi-task in a lively restaurant environment. Enjoy competitive wages, benefits after 60 days, and a supportive work atmosphere that values your contributions. This is a fantastic opportunity to grow in the food and beverage industry while making a difference in guests' experiences.

Benefits

Health, Dental, Vision benefits

DailyPay

401k

Paid Training

Paid PTO

Referral program

Discounts at all Kinseth Hotel Corporation hotels and restaurants

Qualifications

• Strong verbal and written communication skills are essential.
• Customer service skills are a must for this role.
• Ability to multi-task and use a computer effectively.

Responsibilities

• Taking guest room service orders over the phone.
• Set-up and delivery of room service orders to guests.
• Maintain Kahler Grand standards of Food & Beverage quality.

Skills

Verbal communication skills

Written communication skills

Customer service skills

Multi-tasking ability

Computer proficiency

Education

6 months – 1 year prior serving experience

Previous Food & Beverage experience

Job description

Overview

Part time weekend shifts. Provide exceptional in-room dining experience for our guests. This includes, presentation, table setup, and timely delivery/follow-up.

Responsibilities

• Taking guest room service orders over the phone.
• Set-up and delivery of room service orders to guests.
• Bussing trays from guest rooms/hallways.
• General area stocking and clean up.
• Break-down and set up for next shift.
• Maintain Kahler Grand standards of Food & Beverage quality and guest service.
• Other job related duties as assigned including cross training.

Qualifications

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Must have strong verbal and written communication skills.

• Must have strong customer service skills.

• Ability to multi-task.
• Comfortable with using the computer

EDUCATION AND EXPERIENCE REQUIRED:

• 6 months – 1 year prior serving experience preferred.
• Previous Food & Beverage experience preferred.

PHYSICAL DEMANDS:

Physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

Physical Demands:

Description:

Frequency:

Comments:

Lifting

Occasionally

Up to 50 lbs.

Bending

Frequently

0

Twisting

Frequently

0

Push/Pull

Frequently Occasionally

Up to 50 lbs.

Sitting

Occasionally

0

Standing

Frequently

0

Walking

Frequently

0

Phone Use

Frequently

0

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Restaurant environment.
• Low to moderate noise is expected.

Compensation RangeThe compensation for this position is $14.60/hour plus gratuity.

What we offer:

• Competitive starting wages
• Health, Dental, Vision and other benefits available after 60 days
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants