Room Service Server

The Rittenhouse; Philadelphia (Philadelphia County); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel in Philadelphia is looking for a Room Service Server to set up, deliver, and retrieve food and beverage orders. The ideal candidate will ensure guest satisfaction while adhering to service and sustainability standards. This role may require availability on holidays and weekends and includes essential duties such as cash handling and compliance with safety regulations.

Qualifications

• Previous food service experience preferred.

Responsibilities

• Set up and deliver food and beverage orders.
• Conduct floor sweeps and retrieve food and beverage trays.
• Respond to customer needs and ensure quality experience.

Skills

Customer Service

Cash Handling

Education

High school diploma or equivalent

Job description

Join to apply for the Room Service Server role at The Rittenhouse

3 days ago Be among the first 25 applicants

Join to apply for the Room Service Server role at The Rittenhouse

Opportunity: Room Service Server

Set up, deliver, and retrieve food and beverage orders to/from guest rooms and hospitality suites in accordance with established guest service and sustainability standards.

Opportunity: Room Service Server

Set up, deliver, and retrieve food and beverage orders to/from guest rooms and hospitality suites in accordance with established guest service and sustainability standards.

Potential Career Path

Server – Room Service Supervisor – Room Service Manager

Essential Job Functions

• Set up and deliver food and beverage orders.
• Conduct floor sweeps and retrieve food and beverage trays.
• Set up and deliver VIP amenities.
• Service hospitality suites in accordance with banquet event orders and established policies and procedure.
• Abide by state, federal and corporate liquor requirements pertaining to serving alcoholic beverages.
• Complete shift side work as outlined in the hotel’s operating policies and procedures.
• Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
• Report all communication to immediate shift supervisor.
• Perform cash handling responsibilities in accordance with company policies and procedures.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.
  
  

Position Requirements

• High school diploma or equivalent.
• Previous food service experience preferred.
  
  

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
  
  

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hotels and Motels

Referrals increase your chances of interviewing at The Rittenhouse by 2x

Get notified about new Food Server jobs in Philadelphia, PA.

Food + Beverage Supervisor | Doubletree by Hilton Wilmington

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.