Room Service Server - Princeton Westin

Remington Hotels; Princeton (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated individuals to join their team. In this role, you will be responsible for delivering exceptional service by promptly setting up orders and ensuring guest satisfaction. Your strong communication skills and work ethic will be key in creating positive experiences for guests. If you thrive in a dynamic environment and are eager to contribute to a team that values excellence, this opportunity is perfect for you. Join a company that values its employees and fosters a culture of respect and collaboration.

Qualifications

• Strong communication skills are essential for effective guest interaction.
• Ability to work varying schedules, including nights and weekends.

Responsibilities

• Set up and deliver orders to guest rooms within 20-30 minutes.
• Anticipate guest needs and maintain positive relations at all times.

Skills

Strong communication skills

High work ethic

Self-initiative

Job description

Description What you will be doing

1. Set up orders and deliver to rooms within approximately 20-30 minutes.
2. Develop a complete knowledge of menus, dish and glassware service, and utilize that knowledge in the service of guests as needed.
3. Follow proper tray set up for all orders, including silverware, napkins, appropriate condiments, beverages, any special requests, etc. Check complete food order to ensure all have been set on tray for delivery.
4. Develop a complete knowledge of service standards for beer, liquor and wine, complying with alcohol awareness procedures and complying with all applicable laws.
5. Promptly return check and payment to cashier; call back to guest after 5-10 minutes to see if meal is satisfactory.
6. Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.

Qualifications What we are looking for

1. Strong communication skills verbal and written
2. High work ethic and self-initiative
3. May be required to work varying schedules to include nights, weekends, and holidays
4. Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times