Room Service Server

HM alpha Hotels & Resorts; Indianapolis (IN); On-site; USD 11,000 - 15,000; Part time

Job summary

HM Alpha Hotels & Resorts seeks a Part-Time Room Service Server to provide attentive guest service, take and relay orders, and ensure timely delivery of meals at Hilton Indianapolis. A strong emphasis on etiquette, cleanliness, and teamwork is essential.

Qualifications include HS Diploma and certifications (TIPS, Food Safety); must pass background check. Flexible rotating shifts, including days and evenings, are available.

Qualifications

• HS Diploma or equivalent is required.
• Must be TIPS and Food Safety certified.

Responsibilities

• Replenishes supplies of clean linens, silverware, glassware, and dishes at the room service station.
• Answers room service phone within 3 rings, answers questions, and takes orders from guests.
• Relays order to kitchen and/or the bar.
• Arranges orders on service trays, ensuring flair, sanitation, and timeliness of delivery.
• Collects trays delivered to keep hallways clear and assist the guest through the removal of food.
• Completes side work as deemed necessary by management to ensure the smooth operations of the department.
• Other duties as assigned by the leader

Skills

Customer service

Phone etiquette

Multitasking

Education

HS Diploma

TIPS Certification

Food Safety Certification

Job description

The Room Service Server will serve meals to hotel guests with attention to proper etiquette, ensuring an exceptional dining experience and contributing to a more enjoyable stay.

Responsibilities

• Replenishes supplies of clean linens, silverware, glassware, and dishes at the room service station.
• Answers room service phone within 3 rings, answers questions, and takes orders from guests.
• Relays order to kitchen and/or the bar.
• Arranges orders on service trays, ensuring flair, sanitation, and timeliness of delivery.
• Collects trays delivered to keep hallways clear and assist the guest through the removal of food.
• Completes side work as deemed necessary by management to ensure the smooth operations of the department.
• Other duties as assigned by the leader

Education and Experience

• HS Diploma or equivalent.
• Must be TIPS and Food Safety certified.

This is an hourly position at $9.50 an hour

Position Requirements

Successful completion of a background check is required prior to employment.

Category

Food & Beverage

Location

Hilton Indianapolis 226

Role Type

Full-Time/Part-Time Part-Time

Shift

Rotating Days and Evenings

User

User1

Number of Openings

1

Req Number

FOO-26-00444

Salary

CA Pay Range

Equal Opportunity Employer Statement

HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

This position is currently accepting applications.