Room Service Attendant

AECOM; Billings (MT); On-site; USD 10,000 - 60,000; Full time

Job summary

AECOM seeks a food service team member at Intermountain Health, responsible for meal tray delivery, food prep, and cleaning tasks. You’ll provide excellent customer service while ensuring compliance with nutrition standards. This PRN role offers flexible hours and a range of health benefits. Join us to support a culture of wellness and contribute to patient care.

Qualifications

• Food Handler Permit or ServSafe certification required by first day of work.
• Ability to work with modified diets is preferred.
• Exceptional customer service skills preferred.

Responsibilities

• Delivers meal trays to patients and performs food preparation functions.
• Maintains housekeeping and cleanliness of work areas and equipment.
• Handles cash/credit transactions and resolves customer service issues.

Skills

Active Listening

Coordinating tasks with others

Guest focused

Communicates clearly

Attention to detail

Education

Food Handler Permit or ServSafe certification

Job description

**Job Description:**

Performs a variety of food and guest service duties under general supervision. This position includes the following roles, which will vary by facility need: patient meal tray assembly and delivery, cashier, food assembly, food serving, and cleaning.

Schedule: PRN

Hours: flexible hours

**Essential Functions**

+ Delivers and presents trays to patients using the standard process.

+ Performs food preparation functions according to system standards (following standard recipe, assembling ingredients) for example, prepares salads, sandwiches, vegetables, and fruit.

+ Follows standardized practices relating to Nutrition Services (e.g. dining experience, meal delivery, maintaining required stock levels)

+ Performs housekeeping functions including cleaning and sanitizing surfaces, floor care, and equipment (oven, fryer, hoods).

+ Performs accurate cash/credit transactions according to system standards and independently resolves basic customer service issues.

**Skills**

+ Active Listening

+ Coordinating tasks with others

+ Guest focused

+ Communicates clearly

+ Attention to detail

**Qualifications**

+ Food Handler Permit (as required by State) or ServSafe certification is required by first day of work.

+ Demonstrated ability to work with modified diets (preferred)

+ Demonstrated ability to provide exceptional customer service (preferred)

**Physical Requirements:**

**Physical Requirements**

+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.

+ Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.

+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.

+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.

+ Remain standing for long periods of time to perform work.

+ Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals.

**Location:**

Intermountain Health St Vincent Regional Hospital

**Work City:**

Billings

**Work State:**

Montana

**Scheduled Weekly Hours:**

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$16.83 - $21.88

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.