Guest Room Attendant | Norwalk Residence Inn

Shaner Hotels; Norwalk (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join our team at Shaner Hotels as a Guest Room Attendant at the Residence Inn in Norwalk, CT. The role involves ensuring cleanliness and quality standards for guest rooms, dealing with guest queries, and maintaining a flexible schedule that includes weekends and holidays. Perfect for individuals with some cleaning experience looking to work in a dynamic hospitality environment.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.

Responsibilities

• Clean guest rooms as assigned, ensuring established standards of cleanliness.
• Responsible for reporting maintenance deficiencies and handling guest complaints.

Skills

Communication

Knowledge of proper chemical handling

Bilingual English/Spanish

Job description

Guest Room Attendant | Norwalk Residence Inn

Join to apply for the Guest Room Attendant | Norwalk Residence Inn role at Shaner Hotels

Guest Room Attendant | Norwalk Residence Inn

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• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.
  
  

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.
  
  

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
  
  

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !

About The Team

Shaner Hotels has an amazing opportunity at our Residence Inn Norwalk located in beautiful downtown Norwalk. This 102-room modern Residence Inn is just a short walking distance from the trendy SoNo, which is filled with many dining, shopping, and entertainment opportunities for our guests.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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