Room Service Assistant- PRN

10000 Sanford; United States; On-site; USD 21,000 - 32,000; Part time

Job summary

Sanford Health is seeking a patient meal service assistant to support our hospital dining program in Evening shifts.

You will take patient meal orders, deliver menus, assist with diet orders, and coordinate with nursing staff to ensure accurate and timely meal service. This role emphasizes customer service, adherence to HACCP guidelines, and effective communication within a multidisciplinary team.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Responsibilities

• Communicates effectively with nursing staff, nutrition techs, dietitians and call center staff.
• Uses computerized diet sheets, accesses patient computer system, and records completed meals and calories.
• Maintains compliance with HACCP guidelines.
• Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters.
• Provides appropriate menu for diet.
• Displays excellent customer service and communicates with co-workers, supervisors and nursing staff.

Skills

Customer service

Food service experience

Therapeutic diets knowledge

Job description

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift

Evening (United States of America)

Scheduled Weekly Hours: 0

Compensation: Salary Range: $15.00 - $23.00

Union Position: No

Department Details Rotating holidays and weekends.

Hours: 4:00 pm-8:15 pm.

Summary

Performs a variety of duties involved with food service for patients.

• Serves meals and snacks to patients in a professional manner.
• Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels.
• Delivers appropriate room service menus to patients, instructing patients on meal ordering systems.
• Assesses patients’ ability to utilize the meal order system.

Job Description

Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff.

• Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information.
• Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.
• Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters.
• Provides appropriate menu for diet.
• Possesses excellent customer service skills continuously.
• Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff.
• Establishes effective working relationships with co-workers, supervisors and nursing staff.
• Evaluates and maintains quality control standards.

Qualifications

• Direct customer service experience preferred.
• Previous food service experience and/or work with therapeutic diets preferred.
• On-the-job training provided.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [e-mail].

The Sanford organization owns and manages multiple distinct brands, including Sanford Health, Marshfield Clinic, and Good Samaritan, as well as Lewis Drug, Sanford Health Equip, Solutions by Sanford, Great Shots, and Blue Rock Bar & Grill.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan.

The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization’s transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health’s commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News.

Good Samaritan, one of the nation’s largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of Sanford Health, an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan’s mission and commitment to delivering high quality senior care in rural America at good-sam.com.