Room Service

Grand Beach Hotel Surfside

Surfside (FL)

On-site

USD 11,000 - 15,000

Full time

14 days+
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Benefits offered by this job

401(k)
Health insurance
Life insurance
Paid time off
Vision insurance

Job summary

Grand Beach Hotel Surfside in Surfside, FL is seeking a Full-time Food Service Attendant toserve guests with food and alcoholic beverages, ensuring satisfaction and quality service.

Responsibilities include answering menu questions, coordinating with the kitchen, relaying dietary needs, recording orders in MICROS, and processing payments while maintaining cleanliness and guest focus.

Qualifications

  • Teamwork and customer service experience.
  • Effective verbal communication with guests and team members.
  • Tolerance of all cultures.
  • Alcohol awareness training certification or equivalent.
  • Flexible schedule, including weekends and holidays.
  • Physical ability to stand, walk, and lift up to 10 pounds; able to perform extended tasks.

Responsibilities

  • Serve food courses and alcoholic beverages to guests.
  • Answer questions related to menu selections.
  • Communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability.
  • Communicate dietary needs and special requests to the kitchen.
  • Record transactions in MICROS system at time of order.
  • Check in with guest to ensure satisfaction with each course or beverage.
  • Maintain cleanliness of work areas and service ware.
  • Present checks and process payments.

Skills

Teamwork
Customer service
Communication
Cultural awareness
Alcohol awareness
Flexibility
Physical stamina

Job description

Career Opportunities with Grand Beach Hotel Surfside

Careers At Grand Beach Hotel Surfside

Current job opportunities are posted here as they become available.

Job Specifications
Qualifications
  • Ability to work as part of a dynamic team to consistently deliver a quality product.
  • Customer Service experience
  • Ability to verbally communicate effectively with guests and team members.
  • Tolerance of all cultures
  • Responsible Alcohol Awareness Training Certification or Equivalent
  • Able to work a flexible schedule, including weekends and holidays.
  • Able to handle objects, reach with arms and hands, stand, sit, or walk for an extended period of time; Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, pull, bend, stoop, and perform upward reaching for an extended period of time.
Job Duties
Job Specific
  • Serve food courses and alcoholic beverages to guests.
  • Answer questions related to Menu selections.
  • Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Record transactions in MICROS system at time of order.
  • Check in with guest to ensure satisfaction with each food course and or beverages.
  • Maintain cleanliness of work areas, China, glass, etc., throughout the day
  • Present physical and accurate check to guest and process payment
General

Promotes and applies teamwork skills at all times.

Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.

Is polite, friendly, and helpful to guests, management and fellow Team Members

Executes emergency procedures in accordance with hotel standards.

Complies with required safety regulations and procedures.

Attends appropriate hotel meetings and training sessions.

Maintains cleanliness and excellent condition of equipment and work area.

Complies with hotel standards, policies and rules.

Recycles whenever possible.

Remains current with hotel information and changes

Complies with hotel uniform and grooming standards.

Within the first 30 days must be able to perform to standard all activities on the New Hire Training Checklist.

Job Type: Full-time

Pay: $8.98 per hour

Expected hours: 40 per week

  • 401(k)
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
  • Monday to Friday
Ability to Relocate:
  • Surfside, FL 33154: Relocate before starting work (Required)
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