Room Inspector (Full-Time)

Landmark Hotel Group; Hampton (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Life insurance

Training and Development Opportunities

Paycor's OnDemand Pay

Job summary

Landmark Hotel Group in Hampton, VA is seeking a detail‑oriented Housekeeping Inspector to uphold our quality and service standards. The role focuses on maintaining a clean, crisp property where everything works, and leading a team through training and policy adherence.

You will monitor rooms, public areas, and staff performance to ensure exceptional guest experiences, while supporting the company mission of superior service.

Qualifications

• Minimum of two years of experience as a Housekeeper at a 100+ room property.
• High school diploma or equivalent.
• Strong interpersonal and leadership skills.
• "Guest First/Service" approach.
• Strong organizational skills.
• Morning, Evening, Holidays, and Weekend availability required.

Responsibilities

• Maintain superior cleanliness levels in all guest rooms, public areas, and employee areas.
• Meet or exceed all productivity and expense levels as set forth in the budget process.
• Ensure that all Housekeeping Personnel are trained in the company-approved programs.
• Ensure that all department employees are treated to the fair and appropriate application of all company policies and procedures.
• Assist in the championing of the Company Mission Statement and Hotel Mission Statement with key emphasis on Superior Guest Service and Product Quality as described in "Our Quality Pledge and Standards of Service.”
• Maintain an open and professional approach towards fellow managers and their departments.

Skills

Interpersonal skills

Leadership

Organizational skills

Guest service oriented

Fast-paced environment experience

Availability mornings/evenings/weekend

Education

High School Diploma or equivalent

Job description

“Recognized as the #1 workplace in Hampton Roads 2025"

Full-Time Job

At Landmark,PEOPLEare our business. Serving our guests, clients, and team members is ourPASSION! Be part of something great!JOIN OUR FAMILY, where People are Paramount. #LHGWhereYouBelong

Position Summary:

The Housekeeping Inspector is key to attaining our goals of Quality, Service Standards, particularly in reaching the standard of a "clean, crisp property where everything works." The Housekeeping Inspector takes charge of all components of hotel cleanliness.

Core Responsibilities:

• Maintain superior cleanliness levels in all guest rooms, public areas, and employee areas.
• Meet or exceed all productivity and expense levels as set forth in the budget process.
• Ensure that all Housekeeping Personnel are trained in the company-approved programs.
• Ensure that all department employees are treated to the fair and appropriate application of all company policies and procedures.
• Assist in the championing of the Company Mission Statement and Hotel Mission Statement with key emphasis on Superior Guest Service and Product Quality as described in "Our Quality Pledge and Standards of Service.”
• Maintain an open and professional approach towards fellow managers and their departments.

Qualifications:

• Experience: A minimum of two years of experience as a Housekeeper at a 100-plus-room property
• Education: High School Diploma or equivalent Basic Experience:
• Strong interpersonal and leadership skills
• "Guest First/Service" Approach
• Strong organizational skills
• Experience working in a fast-paced environment
• Morning, Evening, Holidays, and Weekend availability is required

Planning for the Future:

• 401(k) with company match
• Life insurance
• Training and Development Opportunities
• Paycor's OnDemand Pay

Rewards:

• Incentive-based bonus program
• Employee discounts
• Discounts for friends and family

Our focus is to deliver genuine, heart-felt service - service to our guests, service to our community, and service to each other. Our company's culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people - a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service.

1813 W. Mercury Blvd.

Hampton, VA 23666

Call Us: 757-838-8484

Landmark Hotel Group is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.