Room Inspector

Windsor Hospitality; Temecula (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Disability Insurance

Flexible Spending Account (FSA)

401(k) & Roth 401(k) Plans

Employee Assistance Program (EAP)

Career Growth Opportunities

Paid Time Off (PTO)

Paid Sick Leave

Exclusive Employee Hotel Discounts

Complimentary On-Shift Meals

Recognition & Rewards Program

Job summary

Windsor Hospitality seeks a Supervisor at the Embassy Suites in Temecula, CA to oversee cleaning personnel and ensure the highest level of service in hotel maintenance. The role involves managing room assignments, addressing guest complaints, and supporting co-workers. Offering a comprehensive benefits package including insurance, paid time off, and career growth opportunities, this position combines leadership with hands-on work in a vibrant Californian location.

Qualifications

• Previous experience is a plus.
• Must maintain a professional appearance.
• Ability to communicate effectively with guests and coworkers.

Responsibilities

• Supervise cleaning personnel and inspect hotel areas.
• Assist in training room attendants and serve in managerial absence.
• Manage room occupancy records and complaints.
• Conduct inspections for cleanliness and supplies.

Skills

Understanding simple instructions

Planning the work of others

Ability to learn simple procedures

Performing routine work

Lifting/carrying heavy objects

Job description

Description

About this Location:

This position is located at the Embassy Suites by Hilton in Temecula CA. We are in the heart of Southern California’s beautiful Temecula Valley, known for its award-winning wineries, vibrant Old Town, and strong sense of community. Our hotel sits just minutes from shopping, dining, entertainment, and outdoor recreation, offering team members the perfect balance between work and lifestyle. Temecula provides 172 room suites that are welcoming, family-friendly environment with easy access to major freeways for easy commute.

Why do we need you?

To supervise work activities of cleaning personnel and inspect hotel guestrooms, bathrooms, corridors, and lobbies.

What you will do:

1. Assigns list of rooms to Room Attendants.
2. Responsible in assisting executive housekeeper in conducting room attendant training, completing room assignments, and serving in the absence of the executive housekeeper.
3. Posts room occupancy records.
4. Adjusts guests’ complaints regarding housekeeping service or equipment.
5. Writes requisitions for room supplies and furniture renovation or replacements.
6. Reports need for room redecoration to Housekeeper.
7. Examines carpets, drapes and furniture for stains, damage, or wear.
8. Checks and counts linens and supplies.
9. Records inspection results and notifies cleaning personnel or inadequacies.
10. Responsible for assisting in cleaning rooms or public areas and performing laundry functions as workload may require.
11. Responsible for notifying the Maintenance Department of any necessary repairs or maintenance work via the completion of maintenance work orders or verbal communication.
12. Distributing to the Room Attendants any new items that are to be stocked in the guest rooms.
13. Required to be always in uniform when working on the property including wearing a name identification badge.
14. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
15. All other duties as assigned by a manager or supervisor.

Skills and Abilities:

• Understand simple instructions.
• Plan the work of others.
• Learn simple procedures and techniques.
• Perform routine work or the same task repeatedly.
• Use hands to lift, carry or pull objects that may be heavy.

Physical Demands:

Light work. Exerting up to 20-50 pounds of force occasionally. Requires walking or standing to a significant degree.

Requirements:

• Previous experience is a plus.
• Always maintain a professional appearance and manner.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

What we offer:

Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well‑being and growth of all our eligible employees in our diverse and inclusive environment.

• Medical, Dental, Vision, Life and Disability Insurance. If eligible, enjoy access to quality healthcare plans to stay healthy and protected.
• Flexible Spending Account (FSA) Pre-tax savings for healthcare and dependent c are expenses.
• 401(k) & Roth 401(k) Plans Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP) Confidential support services for personal and professional well‑being.
• Career Growth Opportunities We promote from within and invest in your long‑term success.
• Paid Time Off (PTO) Take time to relax, recharge, and explore life outside of work.
• Paid Sick Leave Supportive sick time policy to care for your health when you need it.
• Exclusive Employee Hotel Discounts. Take advantage of special rates for hotels in our brand portfolio - with team member stays starting as low as $40 per night, plus special rates for family and friends.
• Enjoy complimentary On-Shift Meals (participating hotels) Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
• Recognition & Rewards Program Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.

Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.