Room Inspector

Onni Group of Companies; Seattle (WA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

PTO

401(k) employer match

Referral program

Free on-site parking

Hotel discount

Annual education allowance

Housing discount after 1 year

Job summary

Onni Group of Companies is seeking a Room Inspector to verify guest rooms are clean and stocked to hotel standards. You will train House Attendants as needed and support room attendance duties.

The role includes supervising housekeeping tasks, following safety policies, and maintaining inventory control, with a focus on guest satisfaction. The position requires strong English communication, excellent customer service, and the ability to work with limited supervision.

Qualifications

• Ability to read, write, understand, and communicate basic English.
• Solid knowledge of duties related to the housekeeping department.
• Strong organization, attention to detail, interpersonal and multi-tasking skills.
• Excellent communication and customer service skills.

Responsibilities

• Thoroughly inspects all rooms for cleanliness and maintenance issues.
• Records inspection results and updates room status after inspection.
• Ensures proper use of inventory and supplies.
• Reports missing, damaged or maintenance issues immediately.
• Resolves guest complaints professionally and courteously.
• Coordinates and assigns duties to Housekeeping staff in manager's absence.
• Complies with security procedures and safety programs.
• Assists in training new housekeeping staff and other duties as needed.

Skills

English proficiency

Customer service

Interpersonal skills

Attention to detail

Team collaboration

MS Excel / computer skills

Room management software

Multi-tasking

Self-motivation

Confidentiality

Tools

MS Excel

MS Word

Room management software

Email client

Job description

Job Description

The Room Inspector is responsible for inspecting designated guest rooms, ensuring they have been properly cleaned and stocked for guest arrivals in compliance with hotel standards of quality and cleanliness. In addition, the Inspector assists in training Room and House Attendants as well as performs Room or House Attendance duties as needed.

Perks And Benefits

When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:

• Generous PTO Plan
• 401(k) employer match
• Referral program
• Free on-site parking or commuting support
• Hotel discount at various properties
• Annual education allowance of up to $1,000
• Residential housing discount after 1 year of continuous employment

What You Will Do

• Thoroughly inspects all rooms for cleanliness and maintenance issues.
• Records inspection results and changes the status of rooms that are ready after rooms have passed inspection.
• Ensures proper use of inventory and supplies.
• Reports any missing, damaged or maintenance issues in rooms immediately.
• Resolves guest complaints in a professional and courteous manner.
• Communicates any guest issues and feedback to the management team to ensure appropriate actions are taken.
• Coordinates, prioritizes, and assigns responsibilities to Housekeeping staff in the absence of the manager.
• Complies with and ensures compliance with security procedures.
• Assists in training new housekeeping staff as needed.
• Assists with housekeeping and other duties as needed.
• Understands and follows all company, Environmental, Health, and Safety Management Programs.
• Enforces correct use of chemicals and equipment as trained.
• Checks all cleaning aids and equipment, ensuring compliance with hotel safety guidelines.
• Complies with and ensures compliance with key, radio and security procedures.
• Ensures housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
• Assists in cleaning guestrooms and processing laundry as needed.
• Performs other duties as required.

What You Bring

• Ability to read, write, understand, and communicate basic English.
• Solid knowledge of all duties related to the housekeeping department.
• Strong organization, attention to detail, interpersonal and multi-tasking skills.
• Excellent communication skills.
• Excellent customer service skills.
• The ability to work with minimal supervision and be self-motivated.
• Good computer skills including MS Excel, Word, Room management and guests requests programs, and email.
• Ability to learn all company training and safety materials.
• Proven ability to work cohesively with co-workers as part of a team.
• Ability to maintain confidentiality of guest information and pertinent hotel data.
• Supervisory experience preferred.
• Flexible scheduled that may include holidays and weekend and any day of the week.

Salary Range

$25-$26/hr

About The Company

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.