Room Inspector

Innisfree Hotels; Saint Simons (GA); On-site; USD 42,981,000 - 63,039,000; Full time

Job summary

Innisfree Hotels is seeking a Room Inspector at the Hampton Inn Jekyll Island to ensure guest rooms and public areas are cleaned to the highest standard. You will oversee and supervise the work of housekeeping room attendants, maintaining a welcoming and polished environment for guests.

The role emphasizes attention to detail, effective communication with guests and staff, and training of the housekeeping team to company standards.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1 year of housekeeping experience in the hospitality industry preferred.
• Ability to read, write, and speak effectively in English to communicate with guests and team members.
• Have a strong attention to details and ability to work independently.

Responsibilities

• Inspect guest rooms and public areas daily to ensure cleanliness and standards are met.
• Coordinate with housekeeping staff and other departments as needed.
• Assist with training staff to the standards laid down in the training manual and monitor their performance.
• Report and address any quality or safety issues to management.
• Maintain high standards of guest services and appearance across all inspected areas.

Skills

Attention to detail

English communication

Independent work

Customer service

Education

High school diploma or equivalent

Job description

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Location

Hampton Inn Jekyll Island

The Room Inspector ensures that allguestrooms andpublic areasare cleaned to the highest standard. This role directly oversees and supervises the work of housekeeping room attendants.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Always approach all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• Promote a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Should have an eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.
• Obtain list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments.
• To be aware of the day's business both in Room Occupancy, Special Requirements and VIP needs.
• Liaise with Reception regarding room moves, VIP guests, special needs and act on any information given.
• Excellent knowledge on how to inspect properties.
• Daily inspections of all guest rooms, public areas, recreational area for cleanliness, appearance and to make sure these areas are kept as per the hotel’s standards.
• Ensure that company standards for guest services, décor, and housekeeping services are met or exceeded.
• Conduct meetings and training sessions as and when required.
• To actively train all staff to the standards laid down in the training manual and monitor their work performance.
• Perform other duties as assigned by management.

Qualifications

1. Must have a high school diploma or equivalent.
2. Minimum 1 year of housekeeping experience in the hospitality industry preferred.
3. Ability to read, write, and speak effectively in English in order to communicate with guests and team members.
4. Have a strong attention to details.
5. Ability to work independently with minimal supervision in a high degree of autonomy.

Innisfree Hotels will invest in you, if you invest in you. We are a fast-paced, expanding company and we need team members who thrive on challenge, seek responsibility and value our culture to lead us into the next generation of growth.