Room Attendant (Westin)

Grand Pacific Resorts, Inc.; Carlsbad (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated housekeeping staff to maintain high cleanliness standards in guest rooms. This role involves cleaning and resetting rooms, handling laundry, and ensuring all areas meet health and safety standards. The ideal candidate will possess strong communication skills and be knowledgeable about cleaning techniques and equipment. Join a dynamic team that values professionalism and attention to detail, and enjoy a rewarding career in a vibrant environment where your contributions directly enhance guest experiences.

Qualifications

• Must be able to communicate effectively in the workplace.
• Requires knowledge of cleaning chemicals and equipment.

Responsibilities

• Clean guest rooms and maintain established quality standards.
• Replenish supplies and ensure cleanliness in all areas.
• Assist other housekeeping staff as needed.

Skills

Communication Skills

Carpet Care Knowledge

Floor Care Knowledge

Ability to Lift Heavy Objects

Education

High School Diploma or Equivalent

Tools

Cleaning Chemicals

Carpet and Floor Care Equipment

Job description

Job Details

Job Location: Grand Pacific Hotel Services LP - Carlsbad, CA

Position Type: Full Time

Salary Range: $19.00 - $20.00 Hourly

Job Shift: Varied

Description

POSITION PURPOSE

Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale. Self-Inspect clean guest rooms for sale. Clean occupied guest rooms.

ESSENTIAL FUNCTIONS

1. Clean and reset guest bedroom and bathroom areas according to established standards.
2. Sort, count, fold and carry linen.
3. Make beds.
4. Replenish supplies, i.e., amenities, drinking glasses, clean linen.
5. Lift and move furniture weighing no more than 20 lbs.
6. Sweep, scrub bathroom floor using broom and mops.
7. Clean rugs, carpets, upholstered furniture using vacuum cleaner and or proper chemicals.
8. Dust furniture, equipment and fixtures.
9. Wash tile walls, tub, sink and toilets.
10. Polish woodwork and metal work such as fixtures and metal fittings.
11. Clean windows, door panels and sills.
12. Empty wastebaskets.
13. Replenish bathroom supplies.
14. Organize and stock cleaning cart and organize linen closets on floors assigned.
15. Complete assigned paperwork accurately and in a timely manner.
16. Clean hallway, restrooms, elevators, stairwells, locker rooms and other work areas.
17. Perform other duties as assigned by a manager or supervisor.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions:

• Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• Assist other housekeeping employees in maintaining clean and organized work area.
• Maintain a neat and clean professional appearance.
• Enforce hotel safety standards.
• Perform other duties and handle projects as assigned by Manager.
• Follow all Safety and Sanitation Guidelines set forth by the CDC and GPR.
• Must be able to work flexible schedules including weekends and holidays.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate communication.
• Requires good communication skills, both verbal and written.
• Knowledgeable with carpet care and floor care.
• Some experience with carpet and floor care equipment preferred.
• Knowledgeable with cleaning chemicals and supply equipment.

Physical Demands

• Work tasks are performed indoors and outdoors. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.
• Must be able to bend, squat and lift up to 75 lbs. on a regular basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.

QUALIFICATION STANDARDS

Education

High school or equivalent education required.

Experience

• Prior commercial housekeeping experience required.
• Prior hospitality experience preferred.
• Supervisory experience preferred.

Licenses or Certificates

Driver's License desired.

Attendance

• Regular attendance in conformance with the standards is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action.
• This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.

This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and employer of all associates working at Westin/Sheraton Carlsbad Resort & Spa.